For a Thriving Community
We’ll connect you to immediate, local support based on what you’re going through
If in immediate danger, call 911. Self-harm or crisis: call/text 988. InstantHelpVA is not an emergency service.
Services: Information and Referral Services other walk_in Unrestricted Free service
After hours:
Services: Information and Referral Services other walk_in Services are available to all residents of Virginia. Services are free of charge.
Intake: Call 2-1-1 or text CONNECT to 247211 to connect with a community resource specialist.
What to expect: A trained professional will listen to your situation and provide information on available community resources.
After hours:
Escalation: Referrals to appropriate emergency services as needed.
Services: Job Search Assistance job_training scheduled 60 Adults aged 18 and over. Free of charge. Contact the center to schedule an appointment., Resume and Interview Preparation job_training scheduled 60 Adults aged 18 and over. Free of charge. Contact the center to schedule an appointment., GED Preparation and Continuing Education Connections job_training scheduled 60 Adults aged 18 and over. Free of charge. Contact the center to schedule an appointment.
Intake: Call or email to schedule an appointment; walk-ins are also accepted during business hours.
What to expect: Assistance with job searches, resume building, interview preparation, and connections to GED preparation and continuing education.
Documents: Valid ID, proof of residency, and any relevant employment history documents.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to all individuals experiencing domestic violence. Free and confidential. Call 423-764-2287 or 800-987-6499., Emergency Shelter shelter_bed walk_in Victims of domestic violence. Women over 18 and their children. Male children must be under 18. Free and confidential. Call the 24/7 hotline for immediate assistance., Outreach Advocacy dv_advocacy scheduled Available to victims of domestic violence in the service area. Free and confidential. Call the main office at 423-652-9093 to schedule an appointment., Support Groups counseling_group scheduled Available to victims of domestic violence in the service area. Free and confidential. Call the main office at 423-652-9093 for more information., Community/Professional Education and Awareness community_resource scheduled Available to community organizations and professionals. Free. Call the main office at 423-652-9093 to schedule a presentation.
Intake: Call the 24/7 hotline for immediate assistance. Walk-ins and telephone referrals accepted on a first-come, first-served basis.
What to expect: Immediate shelter and support services for individuals and families in crisis due to domestic violence.
Documents: None specified.
After hours: Call the 24/7 hotline at 423-764-2287 or 800-987-6499 for immediate assistance.
Safety: Confidential shelter location to ensure safety.
Escalation: Referral to higher care facilities as needed.
Services: Emergency Shelter shelter_bed walk_in Priority to Prince William County residents; no residency requirement. No fee Call the 24/7 crisis hotline at 703-221-4951, Crisis Counseling counseling_individual scheduled 60 Available to all survivors of domestic violence. No fee Call the main office at 703-221-4460 to schedule an appointment., Support Groups counseling_group scheduled 90 Open to survivors of domestic violence. No fee Contact the main office at 703-221-4460 for group schedules., Court Advocacy dv_advocacy scheduled 60 Assistance with protective orders and court accompaniment. No fee Call the Court Advocacy Office at 703-792-4782., Children's Program counseling_group scheduled 60 For children affected by domestic violence. No fee Contact the main office at 703-221-4460 for program details.
Intake: Call the crisis hotline or main office to discuss needs and available services.
What to expect: Confidential support, safety planning, and connection to appropriate services.
Documents: Picture ID, proof of address, income verification
After hours: Call the 24/7 crisis hotline at 703-221-4951
Safety: Confidential shelter location; 24/7 security.
Escalation: Referral to higher-level care facilities as needed.
Services: Supplemental Nutrition Assistance Program (SNAP) benefits_enrollment scheduled Based on income and household size. Free Apply online via CommonHelp or in person., Temporary Assistance for Needy Families (TANF) benefits_enrollment scheduled For families with children under 18; income limits apply. Free Apply online via CommonHelp or in person., Medicaid benefits_enrollment scheduled Based on income, age, and disability status. Free Apply online via CommonHelp or in person., Child Protective Services (CPS) case_management walk_in Services for children at risk of abuse or neglect. Free Contact the office directly or call the CPS hotline., Adult Protective Services (APS) case_management walk_in Services for adults at risk of abuse, neglect, or exploitation. Free Contact the office directly or call the APS hotline.
Intake: Applications can be submitted online via CommonHelp, by phone, or in person at the office.
What to expect: Applicants will undergo an interview process to determine eligibility for various assistance programs.
Documents: Proof of identity, residency, income, and household expenses.
Safety: All staff are trained in handling sensitive situations with confidentiality and care.
Escalation: Referrals to appropriate community resources and higher-level care as needed.
Services: Individual Counseling counseling_individual scheduled 60 Residents of the City of Alexandria. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call the intake line or walk in during intake hours., Group Counseling counseling_group scheduled 90 Residents of the City of Alexandria. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call the intake line or walk in during intake hours., Family Counseling counseling_family scheduled 60 Residents of the City of Alexandria. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call the intake line or walk in during intake hours., Medication Management medication_management scheduled 30 Residents of the City of Alexandria. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call the intake line or walk in during intake hours., Emergency Mental Health Services crisis_triage walk_in Residents of the City of Alexandria. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Walk in during emergency service hours or call the emergency line.
Intake: Call the intake line or walk in during intake hours to begin the process.
What to expect: An intake clinician will meet with you to assess your needs and determine appropriate services.
Documents: Proof of Alexandria residency, proof of income, proof of household expenses, proof of insurance if applicable, and proof of guardianship if applicable.
Escalation: Referral to inpatient psychiatric care if necessary.
Services: Public Assistance Programs benefits_enrollment scheduled 60 Residents of Alexandria meeting income guidelines. Free of charge. Call to schedule an appointment., Child Protective Services case_management walk_in Available to all residents. Free of charge. Call the CPS hotline to report concerns.
Intake: Call the main number or visit in person to begin the intake process.
What to expect: Initial assessment to determine eligibility for services.
Documents: Photo ID, proof of residence, proof of income.
After hours: For emergencies, call the appropriate crisis hotline number.
Safety: All staff are trained in crisis intervention and mandatory reporting.
Escalation: Referral to specialized services within the department or external agencies as needed.
Services: Crisis Hotline crisis_triage walk_in Available to all individuals experiencing domestic violence. Free of charge. Call the hotline at 703-838-4911., Emergency Shelter shelter_bed limited For individuals fleeing domestic violence situations. Free of charge. Call the hotline to inquire about shelter availability., Support Services counseling_individual scheduled 60 For survivors of domestic violence. Free of charge. Call the hotline to schedule an appointment.
Intake: Call the hotline to speak with an advocate.
What to expect: Immediate assistance and support services.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 703-838-4911.
Safety: Confidential services provided to ensure client safety.
Escalation: Referral to higher-level care facilities as needed.
Services: Addiction Recovery Peer Support peer_support same_day_if_available Available to anyone struggling with addiction in Virginia. Not suitable for medical emergencies. Free of charge. Call 833-473-3782 during operating hours., Resource Connection case_management same_day_if_available Available to anyone seeking addiction recovery resources in Virginia. Not suitable for medical emergencies. Free of charge. Call 833-473-3782 during operating hours.
Intake: Call the Warm Line at 833-473-3782 to speak with a trained peer specialist.
What to expect: Confidential, non-judgmental support from individuals with lived experience in addiction recovery.
Documents: None
Safety: Calls are anonymous and free.
Escalation: Referrals to treatment facilities, shelters, and other resources as needed.
Services: Mental Health Evaluation Services psychiatric_evaluation scheduled Adults, children, and families requesting services. Call for information. Call for an assessment., Intensive Outpatient Mental Health Services iop scheduled Adolescents and adults. 1 Call for information. Telephone referrals accepted. Professional referral required., Crisis Intervention/Prevention crisis_triage walk_in Adults, children, and families requesting services. Call for information. Call for information.
Intake: Call for an assessment.
What to expect: Confidential assessments for adults, children, and families requesting services.
Documents: Call for details.
After hours: Emergency Services: (after 5PM) 1-800-446-0128
Escalation: Emergency Services: (after 5PM) 1-800-446-0128
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to all individuals experiencing domestic violence in Amherst County. Free of charge., Emergency Shelter shelter_bed limited For individuals and families fleeing domestic violence in Amherst County. Free of charge., Legal Advocacy legal_consult scheduled For survivors of domestic violence seeking legal assistance. Free of charge., Support Groups counseling_group scheduled Open to survivors of domestic violence. Free of charge.
After hours:
Services: Emergency Shelter shelter_bed walk_in Victims of domestic violence in Arlington County No cost for eligible individuals Call the hotline or visit the shelter for assistance, Support Services counseling_individual scheduled 60 Survivors of domestic violence No cost for eligible individuals Contact the shelter to schedule an appointment
Intake: Call the hotline or visit the shelter to begin the intake process
What to expect: Initial assessment followed by provision of shelter and support services
Documents: Identification may be required; contact for specific requirements
After hours: Call the 24/7 hotline at 703-237-0881 for immediate assistance
Safety: Confidential location to ensure the safety of clients
Escalation: Referral to Arlington County Department of Human Services for additional support
Services: Individual Therapy counseling_individual scheduled 60 Residents of Arlington County. Sliding scale fees based on income. Call the main number to schedule an appointment., Substance Use Counseling counseling_individual scheduled 60 Residents of Arlington County. Sliding scale fees based on income. Call the main number to schedule an appointment.
Intake: Call the main number or walk in during business hours for an assessment.
What to expect: Initial intake appointment lasting approximately 1 to 1.5 hours.
Documents: Proof of residency, income, expenses, and health insurance.
After hours: For emergency mental health services, call (703) 228-5160.
Safety: Emergency services available 24/7.
Escalation: Referral to emergency services or inpatient care as needed.
Services: Supplemental Nutrition Assistance Program (SNAP) benefits_enrollment scheduled Residents of Arlington County; call for more eligibility information. No fee Call 703-228-1350 to schedule an appointment., Emergency Financial Assistance financial_assistance scheduled Low-income Arlington residents under the age of 60 in crisis. No fee Call 703-228-1350 to speak with a social worker.
Intake: Call 703-228-1350 to schedule an appointment or visit the office during business hours.
What to expect: An interview with a Human Services Clinician to determine eligibility for assistance programs.
Documents: Proof of address, income verification, and other documents as specified during the intake process.
Escalation: Referral to appropriate services within the Department of Human Services.
Services: 24-Hour Helpline crisis_triage walk_in Open to anyone experiencing interpersonal violence. No fee Call (757) 258-5051, Emergency Shelter shelter_bed limited Women survivors of domestic violence or sexual assault and their children. No males over age of 11. No fee Call (757) 258-5051, Counseling Services counseling_individual scheduled 60 Open to all survivors of domestic violence, sexual assault, and stalking. No fee Call (757) 258-5022 to schedule an appointment, Transitional Housing transitional_housing limited Women survivors of domestic violence or sexual assault and their children. No fee Call (757) 258-5051, Youth Services counseling_group scheduled 60 Youth affected by domestic violence or sexual assault. No fee Call (757) 258-5022 to schedule an appointment
Intake: Call the 24-hour helpline or main office to discuss needs and determine eligibility.
What to expect: Confidential support, safety planning, and connection to appropriate services.
Documents: None specified; call for details.
After hours: Call the 24-hour helpline at (757) 258-5051 for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to higher care facilities as needed.
Services: Social Services Programs case_management scheduled Services are available to residents of Bedford County. Services may be free or based on income eligibility. Call the main office number to schedule an appointment or visit during office hours.
Intake: Contact the office via phone or in person to inquire about available services and eligibility requirements.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to all Bedford County residents. Free of charge. Call the hotline at any time., Emergency Shelter shelter_bed limited For individuals fleeing domestic violence in Bedford County. Free of charge. Call the hotline to check availability., Counseling Services counseling_individual scheduled 60 Available to survivors of domestic violence in Bedford County. Free of charge. Call the hotline to schedule an appointment., Legal Advocacy dv_advocacy scheduled 60 For individuals seeking legal assistance related to domestic violence. Free of charge. Call the hotline to schedule an appointment.
Intake: Call the hotline to speak with an advocate and discuss available services.
What to expect: Confidential support and assistance tailored to your situation.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at (540) 587-0970
Safety: Confidential services provided to ensure client safety.
Escalation: Referral to higher-level care facilities as needed.
Services: Food Distribution food_assistance walk_in Food assistance is available to anyone in need, regardless of income. Some pantries may have specific geographic service areas. All food is provided free of charge. Use the Food Finder tool on the website to locate the nearest food pantry or call the intake number for assistance.
Intake: Visit the Food Finder tool on the website to locate the nearest food pantry or call the intake number for assistance.
What to expect: Upon arrival, you will be treated with kindness and respect. Some pantries may require proof of address; it's recommended to call ahead to confirm requirements.
Documents: Some pantries may request proof of address; it's advisable to contact the pantry before visiting.
Services: Outpatient Counseling Services counseling_individual scheduled 60 Adults aged 18 and above residing in the service area. Fees may apply; sliding scale available based on income. Call 540-343-3007 to schedule an appointment., Medication Management medication_management scheduled 30 Adults aged 18 and above residing in the service area. Fees may apply; sliding scale available based on income. Call 540-343-3007 to schedule an appointment.
Intake: Walk-in assessments available Monday to Friday, 8:30 AM - 2:00 PM at the Burrell Center.
What to expect: Initial assessment to determine service needs; may include therapy, medication management, or other services.
Documents: Identification and insurance information, if applicable.
After hours: For 24-hour crisis services, call 540-981-9351.
Safety: 24-hour crisis services available; call 540-981-9351.
Escalation: Referral to inpatient services or hospitalization if necessary.
Services: Emergency Food Assistance food_assistance walk_in Residents of the DC Metropolitan area including the District of Columbia, Montgomery and Prince George's Counties, and Northern Virginia. No fee for services. Call the Hunger Lifeline at (202) 644-9807 or visit the 'Find Food Assistance' page on the website., Food Donation Drop-Off food_donation walk_in Open to individuals and organizations wishing to donate non-perishable food items. No fee for donation drop-off. Drop off donations at the Lorton location Monday–Friday between 8:00 a.m. and 2:00 p.m.
Intake: For immediate assistance, call the Hunger Lifeline at (202) 644-9807 or visit the 'Find Food Assistance' page on the website to locate a nearby distribution site.
What to expect: Individuals seeking food assistance will be referred to partner agencies or distribution sites based on their location and needs.
Documents: Varies by partner agency; it's recommended to call ahead to verify requirements.
Services: Residential Recovery Program rehab_residential walk_in Men aged 18 and over suffering from substance use disorders. Must be able and willing to walk up to 5 miles per day and work various jobs in the building. Must adhere to the acceptable medications list. No cost to participants. Call 804-230-1184 or walk in at 700 Dinwiddie Avenue between 9:00 a.m. – 4:00 p.m.
Intake: Potential participants must be present for an in-person eligibility screening or call to be considered for the program. Walk-ins are accepted, but scheduled intakes are preferred. Bring at least a 30-day supply of any approved prescribed medications.
What to expect: Participants commit to a long-term, abstinence-based recovery program lasting 6-9 months, including a minimum of 3 months in transitional living. The program is peer-driven and includes a workforce development component.
Documents: 30-day supply of approved prescribed medications.
After hours:
Safety: Participants must adhere to program rules and acceptable medications list. Certain items are prohibited upon entry.
Escalation: Participants requiring higher levels of care are referred to appropriate medical facilities.
Services: Long-term residential recovery program rehab_residential scheduled Open to women aged 18 and over, willing to commit to a long-term, abstinence-based recovery program. Not suitable for individuals unable to commit to the program's duration or those requiring medical detoxification services not provided by the program. Services are offered at no cost. Call (804) 418-3049 to schedule an intake assessment., Workforce development program job_training scheduled Participants of The Healing Place program are eligible for workforce development services. Not available to individuals not enrolled in The Healing Place program. Included as part of The Healing Place program at no cost. Discuss enrollment during the recovery program intake process., Transitional sober living community sober_living scheduled Available to women who have completed the initial phases of The Healing Place program. Not available to individuals not enrolled in The Healing Place program. Included as part of The Healing Place program at no cost. Discuss enrollment during the recovery program intake process.
Intake: Potential participants must be present for an in-person eligibility screening or call to be considered for the program. Scheduled intakes are preferred.
What to expect: Participants commit to a long-term, abstinence-based recovery program for 6-9 months, including a minimum of 3 months in transitional living. The program is peer-driven and includes workforce development and transitional sober living.
Documents: Bring a 30-day supply of approved prescribed medications. A list of acceptable medications can be found on the program's website.
After hours: The Healing Place for Women is open 24/7; call (804) 418-3049 for assistance at any time.
Safety: Participants must adhere to program rules, including abstinence from substances and compliance with prescribed medications.
Escalation: Participants requiring medical detoxification are referred to appropriate medical facilities prior to program admission.
Services: Consumer Law Assistance legal_consult scheduled Must meet income guidelines and reside in the service area. Does not handle criminal or personal injury cases. Services are free for eligible clients. Contact the intake line to schedule an appointment., Housing Law Support legal_consult scheduled Must meet income guidelines and reside in the service area. Does not handle criminal or personal injury cases. Services are free for eligible clients. Contact the intake line to schedule an appointment.
Intake: Call the intake line or visit the office during business hours to begin the application process.
What to expect: Initial screening for eligibility, followed by assignment to an attorney if qualified.
Documents: Any court papers, letters, or other documents related to your case.
Safety: Does not handle criminal cases; clients in immediate danger should contact emergency services.
Escalation: Referral to other legal aid organizations or private attorneys as needed.
Services: Supplemental Nutrition Assistance Program (SNAP) food_assistance scheduled Income restrictions apply; call for eligibility criteria. No fee Apply online via CommonHelp or in person at the office., Medicaid medical_assistance scheduled Income restrictions apply; call for eligibility criteria. No fee Apply online via CommonHelp or in person at the office., Temporary Assistance for Needy Families (TANF) financial_assistance scheduled Income restrictions apply; call for eligibility criteria. No fee Apply online via CommonHelp or in person at the office., Child Care Assistance child_care scheduled Income restrictions apply; call for eligibility criteria. No fee Apply online via CommonHelp or in person at the office., Energy Assistance Program utility_assistance scheduled Income restrictions apply; call for eligibility criteria. No fee Apply online via CommonHelp or in person at the office.
Intake: Applications can be submitted online via CommonHelp, in person at the office, or by mailing a paper application.
What to expect: Applicants will be assessed for eligibility for various assistance programs. Required documents may include photo ID, proof of income, and other relevant information.
Documents: Photo ID, proof of income, and other documents as specified per program requirements.
Escalation: Referrals to appropriate agencies or services as needed.
Services: Individual Counseling counseling_individual scheduled 60 Residents of Chesapeake; all age groups. Accepts private pay, private insurance, Medicaid, Medicare; sliding scale available. Call main number to schedule an appointment., Substance Abuse Counseling counseling_individual scheduled 60 Residents of Chesapeake; all age groups. Accepts private pay, private insurance, Medicaid, Medicare; sliding scale available. Call main number to schedule an appointment., Emergency Crisis Intervention crisis_triage walk_in Residents of Chesapeake; all age groups. Accepts private pay, private insurance, Medicaid, Medicare; sliding scale available. Call emergency line or walk in for immediate assistance.
Intake: Call the main number to schedule an intake appointment; walk-ins accepted for emergencies.
What to expect: Initial assessment to determine appropriate services; development of individualized service plan.
Documents: Call for details; may include identification and insurance information.
After hours: For mental health emergencies and crises, call (757) 548-7000. This service is available 24 hours a day.
Safety: 24/7 crisis intervention available; call emergency line for immediate assistance.
Escalation: Referral to inpatient facilities or specialized services as needed.
Services: Adult Therapy Services counseling_individual scheduled 60 Adults over 18 residing in Chesterfield County. Fees based on income; sliding scale available. Call Access Services at 804-768-7318 or walk in for same-day enrollment., Child and Adolescent Services counseling_individual scheduled 60 Children and adolescents under 18 residing in Chesterfield County. Fees based on income; sliding scale available. Call Access Services at 804-768-7318 or walk in for same-day enrollment., Emergency Services crisis_triage walk_in Available to anyone experiencing a mental health crisis in Chesterfield County. No cost for crisis services. Call the 24/7 crisis line at 804-748-6356.
Intake: Call Access Services at 804-768-7318 or walk in for same-day enrollment.
What to expect: Initial assessment to determine appropriate services; may include therapy, case management, or psychiatric services.
Documents: Photo ID, insurance card, proof of income, list of medications, emergency contact information.
After hours: For mental health emergencies, call the 24/7 crisis line at 804-748-6356.
Safety: 24/7 crisis line available; emergency services provided.
Escalation: Referral to crisis stabilization programs or psychiatric hospitalization as needed.
Services: Supplemental Nutrition Assistance Program (SNAP) benefits_enrollment scheduled Based on income and household size. Free Apply online through CommonHelp or contact the office for assistance., Medicaid benefits_enrollment scheduled Based on income, household size, and other factors. Free Apply online through CommonHelp or contact the office for assistance., Child Protective Services case_management walk_in Services for children at risk of abuse or neglect. Free Call 804-748-1100 and select the appropriate option., Foster Care and Adoption Services case_management scheduled For individuals interested in becoming foster or adoptive parents. Free Contact the office to learn more about the process., Energy Assistance Programs financial_assistance scheduled Based on income and household size. Free Apply online through CommonHelp or contact the office for assistance.
Intake: Contact the main office at 804-748-1100 or visit during office hours to be screened for services.
What to expect: Initial screening to determine eligibility for various programs and services.
Documents: Varies by program; contact the office for specific requirements.
Escalation: Referral to appropriate community resources or higher-level care as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic or sexual violence in Page County Free of charge Call 540-743-4414 anytime, Emergency Shelter shelter_bed walk_in Victims of domestic and sexual violence and their children Free of charge Call 540-743-4414 to arrange shelter, Individual Peer Counseling counseling_individual scheduled 60 Survivors of domestic and sexual violence Free of charge Call 540-743-4414 to schedule an appointment, Support Groups counseling_group scheduled 90 Survivors of domestic and sexual violence Free of charge Call 540-743-4414 for group schedules, Community Education and Awareness other scheduled Open to community groups and organizations Free of charge Call 540-743-4414 to arrange a workshop
Intake: Call the hotline or visit the office for immediate assistance; no appointment necessary
What to expect: Confidential support, safety planning, and access to emergency shelter if needed
Documents: None required for initial contact
After hours: Call the 24-hour hotline at 540-743-4414 for immediate assistance
Safety: Confidential services provided; safety planning assistance available
Escalation: Referral to higher-level care facilities or law enforcement as needed
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call 276-632-8701 anytime., Emergency Shelter shelter_bed walk_in For victims of domestic violence needing immediate safety. Free of charge. Call the hotline to arrange shelter., Legal Advocacy dv_advocacy scheduled 60 For individuals seeking legal protection from domestic violence. Free of charge. Call the main office to schedule an appointment., Supportive Counseling counseling_individual scheduled 60 For victims of domestic violence seeking emotional support. Free of charge. Call the main office to schedule an appointment.
Intake: Call the hotline or main office to discuss your situation and available services.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 276-632-8701 for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to local law enforcement or medical services as needed.
Services: Outpatient Counseling counseling_individual scheduled Serves individuals with behavioral health, substance use disorder, and developmental disability needs. Services are provided on a fee-for-service basis. Most insurance plans and HMOs are accepted. Persons without insurance coverage are charged according to ability to pay, based on income and dependents. Call the Central Access Screener between 8 a.m. and 5 p.m., Monday through Friday., Psychiatric Services psychiatric_evaluation scheduled Serves individuals with behavioral health, substance use disorder, and developmental disability needs. Services are provided on a fee-for-service basis. Most insurance plans and HMOs are accepted. Persons without insurance coverage are charged according to ability to pay, based on income and dependents. Call the Central Access Screener between 8 a.m. and 5 p.m., Monday through Friday., Emergency Services crisis_triage walk_in Serves any child or adult experiencing a behavioral health crisis. Services are provided on a fee-for-service basis. Most insurance plans and HMOs are accepted. Persons without insurance coverage are charged according to ability to pay, based on income and dependents. Call (757) 378-5555 for 24/7 crisis services.
Intake: Call the Central Access Screener between 8 a.m. and 5 p.m., Monday through Friday.
What to expect: Initial intake screening and clinical consultation, followed by scheduling for appropriate services.
Documents: Call for details.
After hours: Crisis Services are available 24/7 by calling (757) 378-5555.
Escalation: Referral to higher levels of care as needed.
Services: Housing Resource Center housing_intake walk_in Individuals experiencing homelessness or housing insecurity. All services provided at the Housing Resource Center are free of charge. Walk in during business hours; no appointment needed., Street Outreach case_management walk_in Individuals experiencing unsheltered homelessness. All services provided are free of charge. Call 804-648-4177 for assistance.
Intake: Walk in during business hours; no appointment needed.
What to expect: Access to restrooms, a safe place to rest during the day, phone and device charging stations, food, clothing, and toiletries (as available), case management and housing navigation, referrals to shelters, healthcare, and other community resources, connection to employment assistance.
Documents: If possible, bring any identification or documents related to your housing or income. However, if you don’t have these, assistance can still be provided.
Escalation: Referral to emergency shelters and other community resources as needed.
Services: Outpatient Counseling counseling_individual scheduled 60 Available to residents of the service area with mental health needs. Sliding scale fees available; no one denied services due to inability to pay. Call (866) 307-0370 to schedule an appointment., Emergency Mental Health Services crisis_triage walk_in Available 24/7 for individuals in psychiatric crisis. Services provided regardless of ability to pay. Call (800) 548-1688 for immediate assistance., Developmental Disability Services case_management scheduled 60 Services for individuals with developmental disabilities. Sliding scale fees available; no one denied services due to inability to pay. Call (866) 307-0370 to schedule an assessment.
Intake: Call (866) 307-0370 to schedule an intake assessment.
What to expect: An initial assessment to determine appropriate services, followed by the development of a personalized treatment plan.
Documents: Identification, insurance information, and any relevant medical records.
After hours: For emergency services, call (800) 548-1688, available 24/7.
Safety: Emergency services available 24/7 for individuals in crisis.
Escalation: Referral to inpatient psychiatric facilities or higher levels of care as needed.
Services: Adult Protective Services case_management scheduled Adults with disabilities and seniors. No cost for eligible individuals. Call (540) 825-9073 or visit during business hours., Child Protective Services case_management scheduled Children and families in need of protective services. No cost for eligible individuals. Call (540) 825-9073 or visit during business hours., Foster Care Services case_management scheduled Children in need of foster care placement. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., Adoption Services case_management scheduled Children legally separated from birth parents. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., Independent Living Services case_management scheduled Foster care youth aged 16-21. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., Prevention Services case_management scheduled Families at risk of out-of-home placement for children. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., Food Stamp Program benefits_enrollment scheduled Low-income families. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., Empowering Culpeper food_assistance scheduled Income-eligible families in Culpeper County. No cost for eligible individuals. Call (540) 727-0372 for more information., SNAP (Supplemental Nutrition Assistance Program) benefits_enrollment scheduled Households meeting income tests. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours., TANF (Temporary Assistance for Needy Families) benefits_enrollment scheduled Financially needy families meeting certain requirements. No cost for eligible individuals. Call (540) 727-0372 or visit during business hours.
Intake: Contact the main office via phone or walk-in during business hours.
What to expect: Initial assessment to determine eligibility for services.
Documents: Proof of residency, income verification, identification.
Safety: All staff are trained in crisis intervention and mandatory reporting.
Escalation: Referral to appropriate higher-level care services as needed.
Services: Crisis Intervention crisis_triage walk_in Available to residents of Buchanan, Russell, and Tazewell Counties. Sliding scale fee available. Call (276) 964-6702 or walk in during office hours., Outpatient Counseling counseling_individual scheduled 60 Available to residents of Buchanan, Russell, and Tazewell Counties. Sliding scale fee available. Call (276) 964-6702 to schedule an appointment., Substance Use Case Management case_management scheduled 60 Serves adults with a substance use or co-occurring disorder. Sliding scale fee available. Call (276) 964-6702 to schedule an assessment.
Intake: Call for an assessment. For after-hours emergencies, call (800) 286-0586.
What to expect: Comprehensive assessment followed by appropriate service referrals.
Documents: Call for details.
After hours: For after-hours emergencies, call (800) 286-0586.
Escalation: Referral to inpatient services if necessary.
Services: Primary Care counseling_individual scheduled 30 Services available to all individuals, regardless of housing, financial, citizenship, or insurance status. Sliding scale fees available for uninsured patients. Call the main number to schedule an appointment., Behavioral Health Services counseling_individual scheduled 45 Services available to all individuals, regardless of housing, financial, citizenship, or insurance status. Sliding scale fees available for uninsured patients. Call the main number to schedule an appointment., Dental Care counseling_individual scheduled 60 Services available to all individuals, regardless of housing, financial, citizenship, or insurance status. Sliding scale fees available for uninsured patients. Call the main number to schedule an appointment., Case Management case_management scheduled 60 Services available to all individuals, regardless of housing, financial, citizenship, or insurance status. No cost for case management services. Call the main number to schedule an appointment.
Intake: New patients should contact the main number to schedule an appointment or visit the walk-in clinic during operating hours.
What to expect: Comprehensive assessment and integrated care tailored to individual needs.
Documents: Photo identification, proof of income (e.g., two most recent paycheck stubs, most recent tax return or W-2, or a social security determination letter).
After hours: After-hours service available. 24/7 coverage. Call (804) 783-2505 and follow the prompts.
Safety: Comprehensive safety protocols in place; contact for details.
Escalation: Referral to emergency services or specialized care as needed.
Services: Outpatient Counseling Services counseling_individual scheduled 60 Serves adults with behavioral health or substance use issues. Call for information. Call (434) 799-0456 to schedule an appointment., Emergency Services crisis_triage walk_in Serves individuals with behavioral health, developmental disabilities, and substance use emergency needs. Call for information. Walk-in assessment and referral services available 24/7., Behavioral Health Support Services case_management scheduled 60 Serves adults with behavioral health issues. Call for information. Call (434) 791-2911 to schedule an appointment.
Intake: Call for an assessment during business hours. For after-hours emergencies, call (434) 793-4922.
What to expect: Initial screening and assessment, crisis intervention, and assistance with emergency needs.
Documents: Call for details.
After hours: For after-hours emergencies, call (434) 793-4922.
Escalation: Referral to inpatient hospitalization if necessary.
Services: Crisis Intervention Services crisis_triage walk_in Available to all residents of Dickenson County experiencing a crisis Services may be covered by insurance; sliding scale fees available Call (276) 926-1680 during business hours; after hours, call (276) 926-1650, Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Dickenson County seeking mental health support Accepts Medicaid, Medicare, private insurance; sliding scale fees available Call (276) 926-1680 to schedule an appointment, Substance Abuse Counseling counseling_individual scheduled 60 Residents of Dickenson County seeking support for substance use issues Accepts Medicaid, Medicare, private insurance; sliding scale fees available Call (276) 926-1680 to schedule an appointment, Psychiatric Services psychiatric_evaluation scheduled 60 Existing clients requiring psychiatric evaluation or medication management 1 Accepts Medicaid, Medicare, private insurance; sliding scale fees available Call (276) 926-1680 to schedule an appointment, Mental Health Skills Building Services (MHSS) case_management scheduled 60 Adults with significant mental health needs requiring skill development 1 Accepts Medicaid; sliding scale fees available Call (276) 926-1680 to schedule an assessment
Intake: Call (276) 926-1680 to schedule an intake assessment; walk-ins accepted during business hours
What to expect: Initial assessment to determine appropriate services; development of individualized treatment plan
Documents: Proof of residency, identification, insurance information if applicable
After hours: For after-hours emergencies, call (276) 926-1650 or 911
Safety: Crisis intervention services available 24/7; safety plans developed as needed
Escalation: Referral to inpatient facilities or higher levels of care as needed
Services: Disaster Distress Counseling counseling_individual walk_in Available to anyone in the U.S. experiencing emotional distress related to disasters. Free of charge. Call 1-800-985-5990 or text 'TalkWithUs' to 66746.
Intake: Call 1-800-985-5990 or text 'TalkWithUs' to 66746 to connect with a counselor.
What to expect: Immediate, confidential counseling and support from trained professionals.
Documents: None
After hours: The helpline operates 24/7; assistance is available at any time.
Escalation: Referrals to local mental health services as needed.
Services: Same Day Access counseling_individual walk_in 60 Available to residents of the service area. Fees based on a sliding scale; insurance accepted. Walk-in during business hours; no appointment required., Adult Outpatient Services counseling_individual scheduled 60 Adults experiencing mental health challenges. Fees based on a sliding scale; insurance accepted. Contact intake line to schedule an appointment., Child & Adolescent Services counseling_individual scheduled 60 Children and adolescents experiencing mental health challenges. Fees based on a sliding scale; insurance accepted. Contact intake line to schedule an appointment., Substance Use Services counseling_group scheduled 90 Individuals seeking support for substance use disorders. Fees based on a sliding scale; insurance accepted. Contact intake line to schedule an appointment.
Intake: Walk-in during business hours for Same Day Access; no appointment required.
What to expect: Initial assessment and linkage to appropriate services.
Documents: Valid ID and insurance information, if applicable.
After hours: For after-hours emergencies, contact our 24-Hour Crisis Line at (804) 862-8000 or (866) 365-2130.
Safety: Crisis intervention services available 24/7.
Escalation: Referral to inpatient services or hospitalization if necessary.
Services: Emergency Shelter shelter_bed walk_in Available to individuals experiencing domestic violence. None specified. Services are free of charge. Call the hotline at 888-403-6837., Legal Advocacy legal_consult scheduled Available to individuals seeking legal assistance related to domestic violence. None specified. Services are free of charge. Call the hotline at 888-403-6837.
Intake: Call the hotline to speak with an advocate and discuss available services.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 888-403-6837.
Safety: Confidential services provided to ensure client safety.
Escalation: Referral to higher care facilities as needed.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call 877-787-1329 anytime., Emergency Shelter shelter_bed same_day_if_available Survivors of domestic violence in need of immediate safety. Free of charge. Call the hotline to check availability., Legal Advocacy dv_advocacy scheduled 60 Survivors seeking assistance with legal matters related to domestic violence. Free of charge. Call the office to schedule an appointment., Support Groups counseling_group scheduled 90 Survivors of domestic violence seeking peer support. Free of charge. Contact the office for group schedules.
Intake: Call the hotline or office to speak with an advocate; an assessment will be conducted to determine needs.
What to expect: Supportive counseling, safety planning, and connection to appropriate services.
Documents: None required for initial contact; further documentation may be requested as needed.
After hours: Call the 24/7 hotline at 877-787-1329 for immediate assistance.
Safety: Confidential shelter location; safety planning provided.
Escalation: Referral to higher-level care facilities as needed.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Serves residents of Accomack and Northampton Counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call the main number to schedule an appointment., Developmental Disability Services disability_support scheduled 60 Serves individuals diagnosed with developmental disabilities in Accomack and Northampton Counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call the main number to schedule an assessment., Substance Use Counseling counseling_individual scheduled 60 Serves residents of Accomack and Northampton Counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call the main number to schedule an appointment.
Intake: Call the main number to schedule an intake and assessment appointment.
What to expect: Initial assessment to determine appropriate services, followed by development of a personalized treatment plan.
Documents: Call for details.
After hours: For after-hours emergencies, call (757) 442-7707 or 988 Lifeline.
Safety: 24-hour crisis services available.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Crisis Intervention crisis_triage walk_in Available to anyone experiencing domestic or sexual violence. Free of charge Call or text 804-612-6126, Emergency Shelter shelter_bed same_day_if_available For individuals in immediate danger due to domestic or sexual violence. Free of charge Call or text 804-612-6126, Counseling Services counseling_individual scheduled 60 Survivors of domestic or sexual violence seeking support. Free of charge Call or text 804-612-6126, Legal Advocacy legal_consult scheduled 60 Survivors seeking legal assistance related to domestic or sexual violence. Free of charge Call or text 804-612-6126
Intake: Call or text the hotline; a trained specialist will assist you immediately.
What to expect: Confidential support, safety planning, and connection to resources.
Documents: None
After hours:
Safety: Services are confidential and prioritize client safety.
Escalation: Referral to emergency services or higher-level care as needed.
Services: Public Assistance Programs benefits_enrollment scheduled Based on income and residency requirements. No cost for application; benefits vary. Apply online, by phone, or in person., Child Protective Services case_management walk_in Available to all residents reporting child abuse or neglect. No cost. Call the CPS Hotline at 703-324-7400., Employment and Training Services job_training scheduled Open to Fairfax County residents seeking employment assistance. No cost. Contact the main phone number to schedule an appointment.
Intake: Contact the main phone number or visit the website to learn about specific program requirements and application processes.
What to expect: Initial consultation to assess needs and determine eligibility for services.
Documents: Varies by program; typically includes identification, proof of residence, and income verification.
Escalation: Referrals to specialized services within the department or external agencies as needed.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence in Fairfax County. Free of charge. Call 703-435-4940 anytime., Emergency Shelter shelter_bed limited For individuals fleeing domestic violence in Fairfax County. Free of charge. Call the hotline to check availability., Safety Planning safety_planning walk_in Available to anyone experiencing domestic violence in Fairfax County. Free of charge. Call 703-435-4940 anytime., Counseling Services counseling_individual scheduled 60 For survivors of domestic violence in Fairfax County. Free of charge. Call the hotline to schedule an appointment.
Intake: Call the hotline to discuss your situation and available services.
What to expect: Immediate crisis intervention, safety planning, and access to shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 703-435-4940 for immediate assistance.
Safety: Confidential location to ensure the safety of clients.
Escalation: Referrals to higher levels of care are coordinated through the hotline.
Services: Individual Therapy counseling_individual scheduled 60 Residents of Fairfax County, Fairfax City, or Falls Church City. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Call Entry & Referral Call Center or walk in during specified hours., Group Therapy counseling_group scheduled 90 Residents of Fairfax County, Fairfax City, or Falls Church City. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Call Entry & Referral Call Center or walk in during specified hours., Psychiatric Services psychiatric_evaluation scheduled 60 Residents of Fairfax County, Fairfax City, or Falls Church City. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Call Entry & Referral Call Center or walk in during specified hours., Case Management case_management scheduled Residents of Fairfax County, Fairfax City, or Falls Church City. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Call Entry & Referral Call Center or walk in during specified hours., Emergency Services crisis_triage walk_in Residents of Fairfax County, Fairfax City, or Falls Church City. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Walk in 24/7 at the Sharon Bulova Center for Community Health.
Intake: Call the Entry & Referral Call Center or walk in during specified hours for screening and assessment.
What to expect: Initial screening to determine service needs, followed by appropriate referrals or immediate services as necessary.
Documents: Proof of identity, proof of residency, health insurance cards.
Safety: 24/7 emergency services available; staff trained in crisis intervention.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: 24/7 Crisis Hotline crisis_triage walk_in Open to all victims of domestic violence No fee Call 800-390-9484, Emergency Shelter shelter_bed same_day_if_available Victims of domestic violence in Tazewell and Russell Counties No fee Call 800-390-9484, Legal Advocacy legal_consult scheduled 60 Victims of domestic violence in Tazewell and Russell Counties No fee Call 276-988-5583, Support Groups counseling_group scheduled 90 Victims of domestic violence in Tazewell and Russell Counties No fee Call 276-988-5583
Intake: Call the hotline or main office number; walk-ins accepted
What to expect: Immediate crisis intervention, safety planning, and access to shelter if needed
Documents: None required for initial contact
After hours: Call the 24/7 hotline at 800-390-9484
Safety: Confidential services; safety planning provided
Escalation: Referral to higher-level care facilities as needed
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone in crisis due to domestic violence or sexual assault. Free of charge. Call 1-800-572-2278 anytime., Emergency Shelter shelter_bed same_day_if_available For individuals and families fleeing domestic violence or sexual assault. Free of charge. Call the hotline or office number to check availability., Supportive Counseling counseling_individual scheduled 60 Survivors of domestic violence or sexual assault. Free of charge. Call the office to schedule an appointment., Legal Advocacy dv_advocacy scheduled 60 Survivors seeking assistance with legal matters related to domestic violence or sexual assault. Free of charge. Call the office to schedule an appointment., Rapid Rehousing Program housing_intake scheduled 60 Individuals and families who are homeless or at risk of homelessness due to fleeing domestic violence. Free of charge. Call the office to schedule an appointment.
Intake: Call the hotline or office number to speak with an advocate; an assessment will be conducted to determine the appropriate services.
What to expect: Confidential support, safety planning, and connection to necessary resources.
Documents: No specific documents required for initial contact; identification may be requested for certain services.
After hours: Call the 24/7 hotline at 1-800-572-2278 for immediate assistance.
Safety: Confidential services with safety planning tailored to individual needs.
Escalation: Referral to higher-level care facilities as needed.
Services: 24-hour Crisis Hotline crisis_triage walk_in Available to anyone in crisis due to domestic or sexual violence. Free of charge. Call 800-613-6145 anytime., Emergency Shelter shelter_bed walk_in For individuals fleeing domestic or sexual violence. Free of charge. Call 800-613-6145 to arrange shelter., Individual Counseling counseling_individual scheduled 60 For survivors of domestic or sexual violence. Free of charge. Call 276-625-0219 to schedule an appointment., Support Groups counseling_group scheduled 90 For survivors seeking peer support. Free of charge. Call 276-625-0219 for group schedules., Case Management case_management scheduled 60 For clients needing assistance with resources and planning. Free of charge. Call 276-625-0219 to schedule an appointment., Legal Advocacy legal_consult scheduled 60 For clients seeking assistance with legal matters related to domestic or sexual violence. Free of charge. Call 276-625-0219 to schedule an appointment., Children’s Programs counseling_group scheduled 60 For children affected by domestic or sexual violence. Free of charge. Call 276-625-0219 for program details., Safety Planning safety_planning walk_in 60 For individuals seeking to develop a safety plan. Free of charge. Call 800-613-6145 for immediate assistance.
Intake: Call the hotline or administrative office to discuss needs and schedule services.
What to expect: Confidential support, safety planning, and access to various services tailored to individual needs.
Documents: None required for initial contact; further documentation may be requested as needed.
After hours: Call the 24-hour hotline at 800-613-6145 for immediate assistance.
Safety: Confidential services with undisclosed shelter locations for client safety.
Escalation: Referral to higher-level care facilities as needed.
Services: Food Assistance food_assistance scheduled No specific eligibility requirements mentioned. No fee. Use the Agency Locator on the website or call the Help Line., Meals on Wheels food_assistance scheduled Designed for seniors and homebound neighbors. No fee. Call the Help Line or complete the Inquiry Form on the website.
Intake: Call the Help Line or complete the Inquiry Form available on the website for assistance.
What to expect: Assistance in locating food pantries and programs in your area.
Documents: None specified.
Services: Food Pantry Referral food_assistance scheduled Must reside within Feed More's 34-county service area. No fee. Call the Help Line or complete the online inquiry form., SNAP Application Assistance benefits_enrollment scheduled Must reside within Feed More's 34-county service area. No fee. Call the Help Line or complete the online inquiry form.
Intake: Call the Help Line or complete the online inquiry form.
What to expect: Connection to nearby food pantries, assistance with SNAP applications, and links to additional resources.
Documents: None specified.
Escalation: Referral to appropriate food assistance programs and resources.
Services: Food Distribution food_assistance scheduled Services are available to individuals and families experiencing food insecurity within the service region. No fee for services. Call or visit the website to find a local food pantry or program., Mobile Food Pantry food_assistance scheduled Focuses on areas with high food insecurity and limited access to brick-and-mortar pantries. No fee for services. Check the website for the mobile food pantry schedule and locations., Harvest Home Community Kitchen food_assistance scheduled Meals and extra produce are offered free-of-charge to individuals at risk of food insecurity. No fee for services. Visit the Abingdon Distribution Center during operating hours.
Intake: Call the main phone number or visit the website to locate a nearby food pantry or program.
What to expect: Assistance in finding local food resources and programs to address food insecurity.
Documents: Varies by program; contact directly for details.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call 540-434-0295 anytime., Emergency Shelter shelter_bed walk_in Survivors of domestic violence; shelter may accept homeless women and children if space is available. Free of charge. Call 540-434-0295 to check availability., Legal Advocacy legal_consult scheduled 60 Survivors of domestic violence seeking legal support. Free of charge. Call 540-434-0295 to schedule an appointment., Support Groups counseling_group scheduled 60 Survivors of domestic violence. Free of charge. Call 540-434-0295 for group schedules., Children’s Services & Referrals counseling_family scheduled 60 Children affected by domestic violence. Free of charge. Call 540-434-0295 to arrange services.
Intake: Call the hotline or office number to initiate services; walk-ins are also accepted during office hours.
What to expect: Confidential support, safety planning, and access to shelter and other services as needed.
Documents: Call for details.
After hours: Call the 24-hour hotline at 540-434-0295 for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to higher-level care facilities as needed.
Services: Food Distribution food_assistance scheduled No age requirement; income guidelines may apply. No fee. Call or visit the website partner agency directory for food assistance sites.
Services: Supplemental Nutrition Assistance Program (SNAP) benefits_enrollment scheduled Based on income and residency in Franklin County. No cost to apply. Contact the office to schedule an appointment., Medicaid Assistance benefits_enrollment scheduled Based on income and residency in Franklin County. No cost to apply. Contact the office to schedule an appointment., Temporary Assistance for Needy Families (TANF) benefits_enrollment scheduled Based on income and residency in Franklin County. No cost to apply. Contact the office to schedule an appointment., Energy Assistance Programs financial_assistance scheduled Based on income and residency in Franklin County. No cost to apply. Contact the office to schedule an appointment., Child Care Assistance benefits_enrollment scheduled Based on income and residency in Franklin County. No cost to apply. Contact the office to schedule an appointment.
Intake: Contact the office by phone or in person to begin the application process for services.
What to expect: Applicants will need to complete forms and provide necessary documentation to determine eligibility.
Documents: Proof of income, residency, and identification.
Escalation: Referrals to appropriate state and federal programs as needed.
Services: 24-Hour Domestic Violence Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call 540-483-1234., Emergency Shelter shelter_bed limited Residents of Franklin County, 18 years or older, experiencing domestic violence. Free of charge. Call the hotline to discuss your situation and determine eligibility., Child Assessment counseling_individual scheduled 60 Children aged 2 to 17 staying at the shelter. Free of charge. Schedule through the case manager upon shelter admission.
Intake: Call the hotline to discuss your situation and determine eligibility.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24-hour hotline at 540-483-1234.
Safety: Confidential location to ensure client safety.
Escalation: Referral to higher-level care facilities as needed.
Services: Supplemental Nutrition Assistance Program (SNAP) benefits_enrollment scheduled Based on income and household size. Free Apply online or contact the office for assistance., Temporary Assistance for Needy Families (TANF) benefits_enrollment scheduled Based on income and household composition. Free Apply online or contact the office for assistance., Medicaid benefits_enrollment scheduled Based on income, household size, and medical needs. Free Apply online or contact the office for assistance., Energy Assistance Program utility_assistance scheduled Based on income and energy needs. Free Apply online or contact the office for assistance., Foster Care and Adoption Services case_management scheduled Prospective parents must meet state requirements. Free Contact the office for more information., Adult Protective Services case_management same_day_if_available For adults 60+ or adults 18+ with disabilities. Free Contact the office to report concerns.
Intake: Applications can be submitted online, by mail, in person, or via fax. Required documentation will be specified during the application process.
What to expect: Applicants will undergo an eligibility assessment, and decisions are typically made within 30 to 45 days, depending on the program.
Documents: Specific documents vary by program; applicants will be informed of necessary documentation upon application.
Escalation: Referrals to appropriate state and local agencies as needed.
Services: Food Pantry Locator food_assistance scheduled Open to residents in the service area. Free of charge. Use the Pantry Locator Map on the website or contact directly., SNAP Application Assistance benefits_enrollment scheduled Individuals seeking assistance with SNAP applications. Free of charge. Contact the SNAP Outreach Coordinator via phone or email., Mobile Pantry Program food_assistance scheduled Residents in remote or underserved areas within the service region. Free of charge. Check the Mobile Pantry Schedule on the website or contact directly.
Intake: Contact via phone or email to inquire about services; visit in person during operating hours.
What to expect: Assistance with locating food pantries, applying for SNAP benefits, and accessing various food programs.
Documents: Varies by program; contact directly for specific requirements.
Services: Outpatient Individual Counseling counseling_individual scheduled 60 Residents of Goochland and Powhatan counties. Accepts private insurance, Medicaid, Medicare, and offers a sliding scale for self-pay. Call the main office to schedule an appointment., Substance Use Group Therapy counseling_group scheduled 90 Residents of Goochland and Powhatan counties. Accepts private insurance, Medicaid, Medicare, and offers a sliding scale for self-pay. Call the main office to schedule an appointment., Psychiatric Medication Management medication_management scheduled 30 Residents of Goochland and Powhatan counties. Accepts private insurance, Medicaid, Medicare, and offers a sliding scale for self-pay. Call the main office to schedule an appointment.
Intake: Call the main office or walk in during Same Day Access hours for an assessment.
What to expect: An initial assessment to determine appropriate services, followed by a service plan and referrals if necessary.
Documents: Photo ID, insurance information, proof of income for sliding scale consideration.
After hours: For emergencies, call (804) 556-3716.
Safety: Emergency services available 24/7.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Outpatient Services counseling_individual scheduled Services available to residents of Hampton and Newport News. Accepts private pay, private insurance, Medicaid, Medicare, and Tricare. Call (757) 788-0300 to schedule an appointment., Emergency Services crisis_triage walk_in Available 24/7 for individuals experiencing a mental health or substance abuse crisis. Services may be covered by insurance; call for more information. Call (757) 788-0011 for immediate assistance., Case Management case_management scheduled Services available to residents of Hampton and Newport News. Accepts private pay, private insurance, Medicaid, Medicare, and Tricare. Call (757) 788-0300 to schedule an appointment., Partial Hospitalization Program php scheduled Services available to adults with serious mental illness who can often avoid inpatient hospital services through our partial hospitalization program. Accepts private pay, private insurance, Medicaid, Medicare, and Tricare. Call (757) 788-0300 to schedule an appointment., Day Treatment for Substance Abuse rehab_outpatient scheduled Services available to adults recovering from substance abuse who require full-time counseling and treatment every day. Accepts private pay, private insurance, Medicaid, Medicare, and Tricare. Call (757) 788-0300 to schedule an appointment.
Intake: Walk-in services are available for adults Monday - Thursday from 8:00 am to 12:30 pm at 200 Medical Drive, Suite B, Hampton, VA 23666. For children, services are available Monday - Wednesday from 8:00 am to 12:30 pm at 600 Medical Drive, Hampton, VA 23666. Please call to schedule an appointment to ensure we reserve a time for you and your child.
What to expect: Upon arrival, individuals will undergo an assessment to determine appropriate services. Required documentation must be presented for registration to occur.
Documents: Proof of family size (custody or guardianship documents, birth certificates, insurance cards, separation or divorce papers, etc.), proof of address, proof of income (last 2 paystubs, W-2, social security eligibility letter), and insurance card.
After hours: For emergency and crisis services, call (757) 788-0011.
Escalation: Emergency Services Department available 24/7 at (757) 788-0011.
Services: Individual Therapy counseling_individual scheduled 60 Residents of Hanover County. Accepts private insurance, Medicaid, Medicare, Tricare, and offers a sliding fee scale. Call the main number to schedule an appointment., Group Therapy counseling_group scheduled 90 Residents of Hanover County. Accepts private insurance, Medicaid, Medicare, Tricare, and offers a sliding fee scale. Call the main number to schedule an appointment., Family Therapy counseling_family scheduled 60 Residents of Hanover County. Accepts private insurance, Medicaid, Medicare, Tricare, and offers a sliding fee scale. Call the main number to schedule an appointment., Psychiatric Evaluation psychiatric_evaluation scheduled 60 Residents of Hanover County. Accepts private insurance, Medicaid, Medicare, Tricare, and offers a sliding fee scale. Call the main number to schedule an appointment., Medication Management medication_management scheduled 30 Residents of Hanover County. Accepts private insurance, Medicaid, Medicare, Tricare, and offers a sliding fee scale. Call the main number to schedule an appointment.
Intake: Walk in for an assessment or call the main number to schedule an appointment.
What to expect: Meet with a trained professional who will guide you to the right support.
Documents: Insurance card, verification of household income, photo ID.
After hours: For mental health or substance use crises, call 804-365-4200, available 24/7.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: 24/7 Regional EmpowerNet Hotline crisis_triage walk_in Available to anyone experiencing domestic, dating, or sexual violence. Free and confidential. Call or text 804-612-6126., Emergency Shelter shelter_bed limited Survivors of domestic and/or sexual violence in imminent danger. Free and confidential. Call the EmpowerNet Hotline at 804-612-6126., Counseling Services counseling_individual scheduled 60 Survivors of domestic, dating, and sexual violence. Free and confidential. Contact the Counseling and Advocacy Services Coordinator at [email protected] or call 804-368-8826., Court Advocacy dv_advocacy scheduled Individuals seeking protective orders or legal assistance related to domestic or sexual violence. Free and confidential. Contact the Court Advocate at [email protected] or call 804-365-3208., Hospital Accompaniment crisis_triage walk_in Survivors seeking support during hospital visits for evidence collection or treatment. Free and confidential. Call the EmpowerNet Hotline at 804-612-6126.
Intake: Contact via phone or in person; an application is required.
What to expect: Initial assessment to determine needs, followed by connection to appropriate services.
Documents: Identification and any relevant legal documents.
After hours: Call the 24/7 EmpowerNet Hotline at 804-612-6126 for immediate assistance.
Safety: Confidential shelter locations; security measures in place.
Escalation: Referral to higher-level care facilities as needed.
Services: Outpatient Therapy counseling_individual scheduled Services are available to residents of Harrisonburg City and Rockingham County. Fees are based on a sliding scale determined by household income. Insurance, Medicaid, and Medicare are accepted. Walk-in intakes for adults are available on Monday, Wednesday, and Friday from 8:00 AM to 2:30 PM. Scheduled intakes for children are available on Tuesday from 9:00 AM to 2:30 PM and Thursday from 8:30 AM to 2:30 PM., Emergency Services crisis_triage walk_in Available to anyone in the Harrisonburg City and Rockingham County community. Individuals do not need to be existing clients. Fees are based on a sliding scale determined by household income. Insurance, Medicaid, and Medicare are accepted. Call the 24/7 Emergency Services Department at (540) 434-1766., Case Management case_management scheduled Services are available to residents of Harrisonburg City and Rockingham County. Fees are based on a sliding scale determined by household income. Insurance, Medicaid, and Medicare are accepted. Walk-in intakes for adults are available on Monday, Wednesday, and Friday from 8:00 AM to 2:30 PM. Scheduled intakes for children are available on Tuesday from 9:00 AM to 2:30 PM and Thursday from 8:30 AM to 2:30 PM.
Intake: For adults, walk-in intakes are available on Monday, Wednesday, and Friday from 8:00 AM to 2:30 PM. For children up to age 18, intakes are scheduled for Tuesday from 9:00 AM to 2:30 PM and Thursday from 8:30 AM to 2:30 PM. Please bring a completed intake packet, insurance card, and verification of household income.
What to expect: The intake process includes meeting with a clinician to review current concerns and personal history, and completing a financial intake. Plan to spend 2-2.5 hours for this process.
Documents: Completed intake packet, insurance card, verification of household income, social security numbers for all household members, picture ID, and any relevant legal documentation.
After hours: For psychiatric emergencies, call our 24/7 Emergency Services Department at (540) 434-1766.
Escalation: For psychiatric emergencies, call our 24/7 Emergency Services Department at (540) 434-1766.
Services: Emergency Shelter shelter_bed walk_in Survivors of domestic violence and their children. None specified. No fee for services. Call the 24-hour hotline at 757-485-3384., Crisis Intervention Services crisis_triage walk_in Survivors of domestic violence, sexual assault, stalking, and human trafficking. None specified. No fee for services. Call the 24-hour hotline at 757-485-3384., Legal Advocacy legal_consult scheduled Survivors of domestic violence, sexual assault, stalking, and human trafficking. None specified. No fee for services. Call the 24-hour hotline at 757-485-3384.
Intake: Call the 24-hour hotline for immediate assistance.
What to expect: Confidential support and assessment for emergency shelter and services.
Documents: None specified.
After hours: Call the 24-hour hotline at 757-485-3384.
Safety: Confidential locations to ensure safety of clients.
Escalation: Referral to appropriate services based on individual needs.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Henrico, Charles City, and New Kent counties Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance Call (804) 727-8515 to schedule an intake appointment, Substance Use Disorder Services counseling_group scheduled 90 Adults seeking support for substance use issues Sliding scale fees; accepts Medicaid, Medicare, and private insurance Contact the Access Services Call Center at (804) 727-8515, Developmental Services for Children autism_support scheduled 60 Children with developmental delays or disabilities Fees based on income; accepts Medicaid and private insurance Call the Infant & Toddler Connection at (804) 727-8372
Intake: Walk-in during Same Day Access hours with a photo ID, insurance card or proof of income if uninsured
What to expect: Complete paperwork, meet with an Intake Screener, and have a clinical assessment; process takes approximately 2–2.5 hours
Documents: Photo ID, insurance card (if applicable), proof of income (if uninsured), list of medications, and emergency contact information
After hours: For mental health or substance use crises, call Emergency Services at (804) 727-8484, available 24/7
Escalation: Emergency Services available 24/7 at (804) 727-8484
Services: Individual Therapy counseling_individual scheduled 60 Available to residents of Washington County and Bristol City. Accepts Medicaid, Medicare, private insurance, and offers a sliding fee scale. Call (276) 525-1550 to schedule an appointment., Family Therapy counseling_family scheduled 60 Services are available to children, adolescents, adults, and geriatric populations. Accepts Medicaid, Medicare, private insurance, and offers a sliding fee scale. Call (276) 525-1550 to schedule an appointment.
Intake: Contact the main line at (276) 525-1550 to schedule an intake appointment.
What to expect: An initial assessment to determine appropriate services.
Documents: Photo ID, insurance information, and any relevant medical records.
After hours: Call the Crisis Support & Warmline at 1.800.500.7019 or dial 988.
Safety: Crisis services available 24/7; call 1.800.500.7019 or dial 988.
Escalation: Coordination with local hospitals and emergency services as needed.
Services: Homelessness Triage and Referral crisis_triage same_day_if_available Individuals or families experiencing homelessness or at risk of losing housing within three days. No cost for services. Call 804-972-0813 during operating hours.
Intake: Call the Homeless Connection Line at 804-972-0813 to speak with a Diversion Specialist who will assess your situation and connect you to appropriate resources.
What to expect: An in-depth conversation about your specific situation, problem-solving strategies, and guidance to access local resources and services.
Documents: No specific documents required; however, providing identification and any relevant housing-related documents may be helpful.
Escalation: Referral to emergency shelters and housing assistance programs as needed.
Services: Emergency Shelter shelter_bed walk_in Survivors of domestic violence and sexual assault in imminent danger. No fee Call the 24-hour hotline at 888-250-4325., Crisis Intervention crisis_triage walk_in Survivors of domestic violence and sexual assault. No fee Call the 24-hour hotline at 888-250-4325., Advocacy Services dv_advocacy scheduled Survivors of domestic violence and sexual assault. No fee Call the main office at 276-386-1373., Support Groups counseling_group scheduled Survivors of domestic violence and sexual assault. No fee Call the main office at 276-386-1373.
Intake: Call the hotline or main office; a screening will be completed to determine eligibility for emergency shelter.
What to expect: Non-judgmental responses, information on domestic and sexual violence, safety planning, and appropriate referrals.
Documents: Specific documents required for identification; call for more information.
After hours: Call the 24-hour hotline at 888-250-4325 for immediate assistance.
Safety: Confidential location to ensure the safety of clients.
Escalation: Referral to higher care facilities as needed.
Services: Emergency Services crisis_triage walk_in Individuals experiencing a psychiatric emergency. Call for information. Call (434) 477-5000 or walk in at 2215 Langhorne Road, Lynchburg, VA 24501., Outpatient Therapy counseling_individual scheduled 60 Individuals seeking mental health support. Call for information. Call (434) 477-5000 to schedule an appointment., Substance Use Treatment rehab_outpatient scheduled 60 Individuals seeking support for substance use recovery. Call for information. Call (434) 477-5000 to schedule an appointment., Case Management case_management scheduled 60 Individuals needing assistance connecting to resources and services. Call for information. Call (434) 477-5000 to schedule an appointment.
Intake: Call the admissions line at (434) 477-5000 to set up a client profile and schedule an assessment. Walk-in assessments are available at the Langhorne Wellness Center.
What to expect: The intake process includes meeting with reception to collect basic contact information, reviewing insurance details with the financial intake team, and completing a comprehensive mental health and substance use diagnostic evaluation with a clinician. The process may take 2-4 hours and can be completed over multiple days if necessary.
Documents: Bring a picture ID, social security card, insurance card, and proof of income (e.g., paycheck stub, W-2, SSI, unemployment). For minors, bring any guardianship documentation if applicable.
After hours: For after-hours emergencies, call (434) 522-8191.
Safety: 24/7 crisis intervention services available.
Escalation: Referral to inpatient psychiatric facilities or higher levels of care as needed.
Services: Housing Assistance Navigation housing_intake scheduled Residents of the specified counties seeking housing assistance. Currently experiencing homelessness or within 3 days of losing housing. Free of charge. Call 804-422-5061 or complete the online form on their website.
Intake: Call the Housing Resource Line at 804-422-5061 or complete the online form on their website.
What to expect: A brief intake process with an HRL specialist to determine eligibility for various programs and resources.
Escalation: Refer callers to the Homeless Connection Line at 804-972-0813 if they are currently experiencing homelessness or within 3 days of losing housing.
Services: Food Pantry food_assistance scheduled Available to City of Virginia Beach residents only. Families are limited to receiving one box of food per month. No fee Call 757-491-2846 to schedule an appointment., Community Dinner food_assistance walk_in Open to all individuals in need; no appointment required. No fee Walk in during service hours.
Intake: For food pantry services, call 757-491-2846 to schedule an appointment. Community dinners are available without an appointment.
What to expect: Food pantry services provide a box of groceries once per month to eligible families. Community dinners offer daily meals to all individuals in need.
Documents: Valid state ID; proof of residency for food pantry services.
Services: Mental Health Assessment psychiatric_evaluation scheduled 60 Residents of Loudoun County. Fees may apply; sliding scale available. Call the main line to schedule an appointment., Individual Therapy counseling_individual scheduled 50 Residents of Loudoun County. Fees may apply; sliding scale available. Call the main line to schedule an appointment., Medication Management medication_management scheduled 30 Residents of Loudoun County. Fees may apply; sliding scale available. Call the main line to schedule an appointment.
Intake: Call the main line to schedule an intake appointment. A screening will be conducted to determine service eligibility.
What to expect: Initial assessment to determine appropriate services. Follow-up appointments will be scheduled as needed.
Documents: Proof of residency, identification, and insurance information if applicable.
After hours: For emergencies outside of regular hours, call the Emergency Services line at (703) 777-0320.
Escalation: Referral to inpatient services or emergency care as needed.
Services: Emergency Shelter shelter_bed walk_in Victims of domestic violence and sexual assault Free of charge Call the 24-hour crisis hotline at 703-777-6552, Crisis Counseling counseling_individual same_day_if_available 60 Victims of domestic violence and sexual assault Free of charge Call the 24-hour crisis hotline at 703-777-6552, Legal Advocacy legal_consult scheduled 60 Victims of domestic violence and sexual assault Free of charge Call 703-771-3397 to schedule an appointment
Intake: Call the 24-hour crisis hotline at 703-777-6552 to speak with an advocate
What to expect: Confidential support, safety planning, and connection to services
Documents: None required for initial contact
After hours: Call the 24-hour crisis hotline at 703-777-6552
Safety: Confidential shelter location; security measures in place
Escalation: Referral to higher-level care facilities as needed
Services: Emergency Shelter shelter_bed walk_in Must be a victim of domestic violence or sexual assault. No fee for services. Call the 24/7 crisis hotline at 888-819-2926., Individual Counseling counseling_individual scheduled 60 Available to shelter residents and non-residents who are victims of domestic violence. No fee for services. Call the main office at 434-292-1077 to schedule an appointment., Support Groups counseling_group scheduled 90 Open to victims of domestic violence; prior registration required. No fee for services. Contact the main office at 434-292-1077 for group schedules and registration., Legal Advocacy legal_consult scheduled 60 Assistance with obtaining protective orders and navigating the legal system for victims of domestic violence. No fee for services. Call the main office at 434-292-1077 to schedule an appointment., Transportation Assistance transportation same_day_if_available Available for victims needing transportation to the shelter or related appointments. No fee for services. Arrange through the crisis hotline at 888-819-2926.
Intake: Call the crisis hotline for an initial assessment; if eligible, arrange transportation to the shelter.
What to expect: Upon arrival, residents receive personalized case management, individual counseling, and access to support groups.
Documents: No specific documents required; intake assessment will determine eligibility.
After hours: Call the 24/7 crisis hotline at 888-819-2926 for immediate assistance.
Safety: Confidential location; security measures in place to protect residents.
Escalation: Referrals to higher-level care facilities or services as needed.
Services: Peer Support via Phone peer_support scheduled Available to Virginia residents. Not suitable for crisis situations. Free service. Call 866-400-6428 during operating hours., Peer Support via Text peer_support scheduled Available to Virginia residents. Not suitable for crisis situations. Free service. Text 866-400-6428 during operating hours; opt-in by typing YES.
Intake: Call or text the Warm Line number; opt-in by typing YES when texting.
What to expect: Connect with a Peer Specialist for non-judgmental support and resources.
Documents: None
Safety: Not suitable for crisis situations; refer to 988 as needed.
Escalation: Refer callers in crisis to 988.
Services: Individual Counseling counseling_individual scheduled 60 Available to residents of service area; all ages Sliding scale fee; accepts Medicaid, Medicare, and private insurance Call intake line to schedule an appointment, Substance Abuse Counseling counseling_individual scheduled 60 Available to residents of service area; all ages Sliding scale fee; accepts Medicaid, Medicare, and private insurance Call intake line to schedule an appointment, Case Management case_management scheduled 60 Available to residents of service area; all ages Sliding scale fee; accepts Medicaid, Medicare, and private insurance Call intake line to schedule an appointment
Intake: Telephone referral; walk-ins accepted; documents required: proof of income, picture ID with Social Security number
What to expect: Initial assessment to determine appropriate services; development of individualized treatment plan
Documents: Proof of income, picture ID with Social Security number
Escalation: Referral to inpatient services or hospitalization if necessary
Services: Individual Counseling counseling_individual scheduled 60 Available to residents of Bland, Carroll, Grayson, Smyth, Wythe Counties, and the City of Galax. Fees are based on a sliding scale; insurance accepted. Call (276) 223-3200 to schedule an appointment., Substance Use Counseling counseling_individual scheduled 60 Available to residents of Bland, Carroll, Grayson, Smyth, Wythe Counties, and the City of Galax. Fees are based on a sliding scale; insurance accepted. Call (276) 223-3200 to schedule an appointment., Developmental Disability Services disability_support scheduled Available to residents of Bland, Carroll, Grayson, Smyth, Wythe Counties, and the City of Galax. Fees are based on a sliding scale; insurance accepted. Call (276) 223-3200 to schedule an appointment.
Intake: Call the main number to schedule an intake assessment; walk-ins are also accepted during business hours.
What to expect: An initial assessment to determine appropriate services, followed by the development of a personalized treatment plan.
Documents: Identification, insurance information, and any relevant medical records.
After hours: For after-hours emergencies, call the 24-Hour Crisis Hotline at 1-866-589-0265.
Safety: 24-hour crisis services available; call 1-866-589-0265 for immediate assistance.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Homeless Veteran Assistance case_management walk_in Available to Veterans who are homeless or at risk of homelessness, and their family members, friends, and supporters. Free and confidential.
After hours:
Escalation: Connects callers to the nearest VA staff person who can provide assistance.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic or sexual violence in Staunton and Augusta County. Free of charge. Call 800-564-2836 at any time., Emergency Shelter shelter_bed limited Survivors of domestic or sexual violence in need of immediate safe housing. Free of charge. Call the hotline to discuss shelter availability., Supportive Counseling counseling_individual scheduled 60 Survivors of domestic or sexual violence seeking emotional support. Free of charge. Call the hotline to schedule an appointment., Legal Advocacy dv_advocacy scheduled 60 Survivors seeking assistance with protective orders and legal processes related to domestic or sexual violence. Free of charge. Call the hotline to schedule an appointment.
Intake: Call the hotline to speak with an advocate who will assess your situation and provide appropriate support or referrals.
What to expect: Confidential support and assistance from trained advocates, including safety planning and connection to shelter services if needed.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 800-564-2836 for immediate assistance.
Safety: Confidential services with trained advocates.
Escalation: Referral to higher-level care facilities if needed.
Services: Food Pantry food_assistance scheduled Open to all community members. Free of charge. No appointment necessary; walk-ins welcome during operating hours.
Intake: Walk in during operating hours.
What to expect: Food pantry services are available to the community on the fourth Saturday of each month from noon to 2 PM.
Documents: None specified.
Services: Emergency Services crisis_triage walk_in Available 24/7 for individuals in crisis. Services offered on a sliding scale based on income. Call (540) 961-8400 or walk in., Mental Health Skill-Building counseling_individual scheduled Designed for individuals with serious behavioral health disorders and functional limitations. Services offered on a sliding scale based on income. Call (540) 961-8300 to schedule an assessment., Crisis Intervention for Children and Adolescents counseling_family walk_in Services provided to children and adolescents in behavioral health or emotional crisis. Services offered on a sliding scale based on income. Call (540) 961-8400 or walk in.
Intake: Walk-in during Same Day Access hours or call (540) 961-8400 to schedule an assessment.
What to expect: Initial assessment with a clinician to determine service needs; expect to spend at least two hours.
Documents: Photo ID, insurance card, proof of income, list of current medications.
After hours: For immediate assistance, call 9-8-8 or (540) 961-8400.
Escalation: Referral to inpatient psychiatric treatment if necessary.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Norfolk, ages 18 and older, diagnosed with a serious mental illness. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call (757) 756-5619 to schedule an appointment., Psychiatric Medication Management medication_management scheduled 30 Residents of Norfolk, ages 18 and older, diagnosed with a serious mental illness. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call (757) 756-5619 to schedule an appointment., Outpatient Substance Abuse Treatment counseling_group scheduled 90 Residents of Norfolk, ages 18 and older, diagnosed with a substance use disorder. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call (757) 756-5619 to schedule an appointment., Case Management case_management scheduled Residents of Norfolk, ages 18 and older, diagnosed with a serious mental illness or substance use disorder. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call (757) 756-5619 to schedule an appointment., Peer Recovery Support Services peer_support scheduled Residents of Norfolk, ages 18 and older, diagnosed with a serious mental illness or substance use disorder. Sliding scale fees based on income; accepts Medicaid, Medicare, and private insurance. Call (757) 756-5619 to schedule an appointment.
Intake: Call (757) 756-5619 to schedule an appointment or walk in Monday through Thursday from 8 a.m. to 12 p.m. at 7447 Central Business Park Dr., Norfolk, VA 23513.
What to expect: Initial intake includes meeting with a licensed mental health provider for assessment and referral to appropriate programs. Plan for the appointment to last at least two and a half hours.
Documents: Proof of income, insurance information, and identification. If unemployed, provide a Verification of Unemployment (W-6 Form).
After hours: For behavioral health emergencies, call (757) 664-7690.
Safety: Emergency services available 24/7; call (757) 664-7690 for immediate assistance.
Escalation: Referral to inpatient psychiatric care or hospitalization as needed.
Services: Mental Health Assessments counseling_individual scheduled No restrictions Sliding scale fee; accepts Medicaid, Medicare, Private Insurance Call the main number or visit the website to schedule an appointment., Substance Use Services counseling_group scheduled No restrictions Sliding scale fee; accepts Medicaid, Medicare, Private Insurance Call the main number or visit the website to schedule an appointment., Developmental Services case_management scheduled No restrictions Sliding scale fee; accepts Medicaid, Medicare, Private Insurance Call the main number or visit the website to schedule an appointment.
Intake: Call the main number or visit the website to schedule an appointment. Same Day Access is available on a first-come, first-served basis.
What to expect: Initial assessment to determine appropriate services, followed by scheduling with a treatment provider or referral to additional services.
Documents: Virginia Picture ID, Insurance Card, Social Security number or card
After hours: For after-hours emergencies, call (800) 342-1462
Escalation: Referral to hospital or specialized services as needed.
Services: Jail Services case_management scheduled 60 Individuals currently incarcerated in the Richmond area. No cost for eligible individuals. Contact OAR of Richmond to schedule an appointment., Post-Incarceration Services case_management scheduled 60 Individuals recently released from incarceration returning to the Richmond area. No cost for eligible individuals. Contact OAR of Richmond to schedule an appointment., Special Programs job_training scheduled 60 Individuals impacted by the criminal legal system seeking specialized support. No cost for eligible individuals. Contact OAR of Richmond to learn more about available programs.
Intake: Contact OAR of Richmond via phone or email to schedule an intake appointment.
What to expect: During the intake appointment, clients will discuss their needs and available services with a case manager.
Documents: Valid identification and any relevant legal documents.
Escalation: Referral to appropriate community resources as needed.
Services: Food Pantry Assistance food_assistance scheduled Open to those in need; call to schedule an appointment. Free of charge. Call 757-264-1745 to schedule an appointment.
Intake: Call to schedule an appointment.
What to expect: Food assistance provided by appointment.
Documents: None specified.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to any victim (male or female) of domestic violence and/or sexual assault. No fee Call (877) 697-9444 anytime., Emergency Shelter shelter_bed same_day_if_available Available to any victim (male or female) of domestic violence and/or sexual assault. No fee Call the crisis hotline for availability., Supportive Counseling counseling_individual scheduled 60 Available to any victim (male or female) of domestic violence and/or sexual assault. No fee Contact the business office to schedule an appointment., Court Advocacy dv_advocacy scheduled Available to any victim (male or female) of domestic violence and/or sexual assault. No fee Contact the business office to arrange advocacy services.
Intake: Call the hotline or business office to discuss your situation and available services.
What to expect: Immediate crisis intervention, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact; further documentation may be requested during service provision.
After hours: Call the 24-hour crisis hotline at (877) 697-9444 for immediate assistance.
Safety: Services are confidential and designed to ensure the safety of clients.
Escalation: Referral to higher-level care facilities or law enforcement as needed.
Services: Individual Therapy counseling_individual scheduled 60 Available to residents of Franklin, Henry, Patrick counties, and Martinsville City. Sliding scale fees available based on income. Call main office or walk-in during Same-Day Access hours., Family Therapy counseling_family scheduled 60 Available to families residing in the service area. Sliding scale fees available based on income. Call main office or walk-in during Same-Day Access hours., Substance Use Counseling counseling_individual scheduled 60 Available to individuals with substance use disorders in the service area. Sliding scale fees available based on income. Call main office or walk-in during Same-Day Access hours., Case Management case_management scheduled Available to individuals with serious mental or substance use disorders. Sliding scale fees available based on income. Call main office or walk-in during Same-Day Access hours., Crisis/Emergency Services crisis_triage walk_in Available 24/7 for acute psychiatric emergencies. No one will be denied access to services due to inability to pay. Call 24-hour crisis line at 1-888-819-1331.
Intake: Walk-in during Same-Day Access hours or call to schedule an appointment.
What to expect: Initial assessment and screening to determine appropriate services.
Documents: Health insurance card, verification of income, court documentation (if applicable), current medications or medication list.
After hours: For after hours, holidays, and weekends call: CONTACT Listen Line: 1-877-934-3576.
Escalation: Referral to inpatient services or higher level of care as needed.
Services: Meal Services food_assistance walk_in Open to individuals experiencing homelessness or in need. Free of charge. Walk in during service hours., Showers and Laundry hygiene_services walk_in Open to individuals experiencing homelessness. Free of charge. Walk in during service hours., Clothing Assistance clothing_assistance walk_in Open to individuals experiencing homelessness or in need. Free of charge. Walk in during service hours., Medical Clinic medical_urgent_care walk_in Open to individuals experiencing homelessness or in need. Free of charge. Walk in during clinic hours.
Intake: Walk in during service hours; no appointment necessary.
What to expect: Access to meals, showers, clothing, and medical care during service hours.
Documents: None required.
Escalation: Referral to local shelters or medical facilities as needed.
Services: Outpatient Counseling counseling_individual scheduled 60 Serves residents of Lee, Scott, and Wise counties and the City of Norton. Call for information. Contact the main office to schedule an appointment., Emergency Services crisis_triage walk_in Available to individuals experiencing an acute mental health emergency. Call for information. Call the emergency numbers for immediate assistance., Case Management case_management scheduled 60 Serves residents of Lee, Scott, and Wise counties and the City of Norton. Call for information. Contact the main office to schedule an appointment.
Intake: Call the main office to schedule an assessment. Crisis services are available 24/7 through designated emergency numbers.
What to expect: Initial assessment to determine appropriate services, followed by development of a personalized treatment plan.
Documents: Call for details.
After hours: For crisis services, call the emergency numbers: Lee County (276) 346-3590, Scott County (276) 225-0976, Wise County and the City of Norton (276) 523-8300.
Escalation: Referral to inpatient care or other service providers as needed.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Portsmouth. Sliding scale fees available. Call 757-393-5357 to schedule an appointment., Substance Use Treatment rehab_outpatient scheduled 60 Residents of Portsmouth. Sliding scale fees available. Call 757-393-5357 to schedule an appointment., Emergency Services crisis_triage walk_in Individuals experiencing a psychiatric emergency. No cost for emergency services. Call the Crisis Hotline at 757-393-8990 or walk in at 1811 King Street.
Intake: Contact the Central Intake Office at 757-393-5357 to schedule an assessment.
What to expect: An initial assessment to determine appropriate services, followed by a personalized treatment plan.
Documents: Call for details.
After hours: For psychiatric emergencies, call the Crisis Hotline at 757-393-8990, available 24/7.
Safety: 24/7 crisis services available.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Bag Lunches food_assistance walk_in Available to all individuals in need. Free of charge. No appointment necessary; walk in during operating hours., Food Pantry food_assistance walk_in Clients are eligible for food orders once a month. Free of charge. No appointment necessary; walk in during operating hours., Financial Assistance for Utility Bills financial_assistance walk_in Virginia Beach residents only; assistance available once a year; total bill must be under $500. Not available for rental payments; only utility bills. Assistance amount varies based on current budget. Bring most current utility bill and ID; no appointments, first-come, first-served basis., Bicycle Transportation Ministry transportation walk_in Must be gainfully employed; bikes provided with lock. Free of charge. Walk in during operating hours; bring proof of employment., Hygiene Items other walk_in Available to all individuals in need. Free of charge. No appointment necessary; walk in during operating hours., ID and Birth Certificate Assistance other walk_in Virginia Beach residents only. Free of charge. Bring valid ID; no appointment necessary; walk in during operating hours.
Intake: Walk in during operating hours with required documents.
What to expect: Meet with an interviewer to discuss assistance needs; services are provided on a first-come, first-served basis.
Documents: Valid ID; most current utility bill for financial assistance.
Escalation: Referrals to other local churches and non-profits for additional support.
Services: Crisis Intervention Services crisis_triage walk_in Residents of Powhatan and Goochland counties. No fee for services. Call the main number or walk in during business hours., Emergency Shelter Coordination shelter_bed limited Residents of Powhatan and Goochland counties. No fee for services. Call the main number for availability., Court Advocacy dv_advocacy scheduled Residents of Powhatan and Goochland counties. No fee for services. Call the main number to schedule an appointment.
Intake: Call the main number to speak with a staff member who will guide you through the intake process.
What to expect: Initial assessment over the phone, followed by in-person services as needed.
Documents: None specified; call for details.
After hours: Call the 24/7 hotline at 804-598-5630 for immediate assistance.
Safety: Confidential shelter location; safety planning services available.
Escalation: Referral to higher-level care facilities as needed.
Services: Mental Health Assessment counseling_individual walk_in 60 Residents of Prince William County and the cities of Manassas and Manassas Park. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Walk-in between 8:00 a.m. and 2:30 p.m. Monday–Thursday or call to schedule., Substance Use Evaluation counseling_individual scheduled 60 Residents of Prince William County and the cities of Manassas and Manassas Park. Sliding scale fees; accepts Medicaid, Medicare, and private insurance. Call the main line to schedule an assessment.
Intake: Walk-in for same-day assessment or call to schedule an appointment.
What to expect: Initial assessment to determine appropriate services, followed by development of a treatment plan.
Documents: Proof of residency, identification, and insurance information if applicable.
After hours: For emergencies after hours, call (703) 792-4900.
Safety: Crisis intervention services available 24/7.
Escalation: Referral to inpatient services or specialized care as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic or sexual violence in the service area Free of charge Call 877-966-4357 anytime, Emergency Shelter shelter_bed limited Survivors of domestic or sexual violence in immediate danger Free of charge Call the hotline to discuss shelter availability, Legal Advocacy dv_advocacy scheduled 60 Survivors seeking assistance with protective orders or court accompaniment Free of charge Call the office to schedule an appointment, Child and Youth Advocacy counseling_individual scheduled 45 Children and teens who have witnessed or experienced domestic or sexual violence Free of charge Call the office to schedule an appointment, Violence Prevention Education other scheduled 60 Schools and community organizations seeking education on domestic and sexual violence prevention Free of charge Call the office to schedule a session
Intake: Call the hotline or office to speak with an advocate; an assessment will be conducted to determine the appropriate services
What to expect: Confidential support and advocacy services tailored to the survivor's needs, including crisis intervention, legal advocacy, and referrals
Documents: No specific documents required for initial contact; further documentation may be requested based on services provided
After hours: Call the 24-hour hotline at 877-966-4357 for immediate assistance
Safety: All services are confidential and provided in a secure environment
Escalation: Referral to emergency services or higher-level care facilities as needed
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone in crisis due to domestic or sexual violence. Free of charge. Call (540) 463-2594 anytime., Emergency Shelter - Lisa's House shelter_bed walk_in Victims of domestic, sexual violence, or stalking in the Rockbridge area. Free of charge. Call the hotline at (540) 463-2594 to discuss shelter options., Counseling Services counseling_individual scheduled 60 Survivors of domestic or sexual violence and their non-abusing family or friends. Free of charge. Call the office at (540) 463-7861 to schedule an appointment., Legal Advocacy legal_consult scheduled 60 Victims of domestic or sexual violence requiring legal support. Free of charge. Call the office at (540) 463-7861 to discuss legal advocacy services., Children's Center Services counseling_individual scheduled 60 Child abuse victims and their non-offending caregivers. Free of charge. Call the office at (540) 463-7861 to schedule an appointment.
Intake: Call the hotline or office to discuss needs and determine eligibility.
What to expect: Confidential support, assessment of needs, and connection to appropriate services.
Documents: None specified; call to confirm.
After hours: Call the 24/7 hotline at (540) 463-2594 for immediate assistance.
Safety: Confidential services with safety planning for all clients.
Escalation: Referral to higher-level care facilities as needed.
Services: Individual Therapy counseling_individual scheduled 60 Available to residents of the service area. Fees vary based on income; sliding scale available. Call to schedule an appointment., Group Therapy counseling_group scheduled 90 Available to residents of the service area. Fees vary based on income; sliding scale available. Call to schedule an appointment., Family Therapy counseling_family scheduled 60 Available to residents of the service area. Fees vary based on income; sliding scale available. Call to schedule an appointment., Psychiatric Evaluation psychiatric_evaluation scheduled 60 Available to residents of the service area. Fees vary based on income; sliding scale available. Call to schedule an appointment., Medication Management medication_management scheduled 30 Available to residents of the service area. Fees vary based on income; sliding scale available. Call to schedule an appointment.
Intake: Call the main number or walk in during business hours to schedule an intake appointment.
What to expect: Initial intake includes meeting with a clinician to assess needs and determine appropriate services.
Documents: Bring a photo ID and insurance card, if applicable.
After hours: Emergency Services Therapists are available 24 hours a day, 365 days a year to help individuals experiencing a mental health crisis. Call (540) 373-6876.
Safety: Emergency services available 24/7 for individuals in crisis.
Escalation: Referral to inpatient psychiatric facilities if necessary.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call (540) 373-9373 anytime., Emergency Shelter shelter_bed same_day_if_available Women and children fleeing domestic violence. Free of charge. Call the hotline to check availability., Support Groups counseling_group scheduled 60 Survivors of domestic violence. Free of charge. Contact the office for group schedules., Batterer Intervention Program counseling_group scheduled 90 Men who have been abusive to their partners. $400 for the 24-week program. Contact the office to enroll.
Intake: Call the hotline or office to discuss your situation and available services.
What to expect: Confidential assistance, safety planning, and connection to appropriate services.
Documents: None required for initial contact.
After hours: Call the 24-hour hotline at (540) 373-9373 for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to higher-level care facilities as needed.
Services: Individual Counseling counseling_individual scheduled 60 Available to residents of the service area. Sliding scale fees available; accepts most major insurances. Call the main office to schedule an appointment., Substance Use Treatment counseling_group scheduled 90 Available to residents of the service area. Sliding scale fees available; accepts most major insurances. Call the main office to schedule an appointment.
Intake: Call the main office to schedule an intake appointment; bring insurance card and proof of income.
What to expect: An initial assessment with a clinician to determine service needs; plan for 2-2.5 hours.
Documents: Insurance card, proof of income, photo ID.
After hours: For emergencies, call the Crisis Services Line at (540) 825-5656.
Escalation: Referral to inpatient services if necessary.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to individuals with developmental disabilities in crisis None specified No cost for crisis hotline services Call 888-908-0486, Mobile Crisis Support crisis_triage same_day_if_available Individuals with developmental disabilities experiencing a crisis None specified 1 No cost for mobile crisis support Call 888-908-0486 to make a referral, Short-term Residential Crisis Stabilization rehab_residential limited Individuals with developmental disabilities in crisis requiring residential stabilization None specified 1 No cost for eligible individuals Call 888-908-0486 to make a referral
Intake: Call the crisis line to make a referral; REACH will assess the individual's situation and determine eligibility
What to expect: Consultation with a crisis clinician via phone; on-site response for crisis assessment within 2 hours if necessary
Documents: Documentation of intellectual and/or developmental disability and co-occurring mental illness and/or significant behavioral challenges
After hours: Call the 24/7 crisis line at 888-908-0486
Safety: Services designed to prevent hospitalization and ensure safety
Escalation: Referral to emergency services or hospitalization if necessary
Services: Emergency Mental Health Services crisis_triage walk_in Available to all individuals in crisis. Fees apply; sliding scale available. Call (434) 972-1800 or walk in., Outpatient Counseling counseling_individual scheduled 60 Residents of service area. Fees apply; sliding scale available. Call (434) 972-1800 to schedule., Substance Use Treatment rehab_outpatient scheduled 60 Residents of service area. Fees apply; sliding scale available. Call (434) 972-1800 to schedule.
Intake: Call the main number to schedule an intake appointment or walk in during office hours.
What to expect: An initial assessment to determine service needs, followed by appropriate referrals.
Documents: Photo ID, insurance information, proof of income for sliding scale eligibility.
After hours: Call the 24/7 crisis line at (434) 972-1800.
Safety: 24/7 crisis services available.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Crisis Intervention crisis_triage walk_in Available to individuals in Region 1 Free of charge Call or text 988, Referral to Behavioral Health Services case_management walk_in Available to individuals in Region 1 Free of charge Call or text 988
Intake: Call or text 988 to connect with a crisis counselor
What to expect: Immediate support and referrals to local services
Documents: None
After hours: Call or text 988 for immediate assistance
Escalation: Referral to local behavioral health services
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone in crisis None Free of charge Call 988, 24/7 Crisis Textline crisis_triage walk_in Available to anyone in crisis None Free of charge Text 988
Intake: Call or text 988 to connect with a trained crisis worker
What to expect: Confidential and free emotional support, safety assessment, and connection to resources
Documents: None
After hours: Call or text 988 for immediate assistance
Safety: Trained crisis workers available 24/7 to provide immediate support
Escalation: Connects callers to local behavioral health and substance use disorder services
Services: Crisis Intervention crisis_triage walk_in Available to anyone in crisis Free of charge Call or text 988, Connection to Local Behavioral Health Services case_management walk_in Available to anyone seeking behavioral health services Free of charge Call or text 988
Intake: Call or text 988 to speak with a trained crisis worker
What to expect: Immediate crisis intervention and connection to local resources
Documents: None
After hours: Call or text 988 for immediate assistance
Escalation: Referral to local behavioral health and substance use disorder services
Services: Housing Crisis Assessment crisis_triage same_day_if_available Individuals experiencing homelessness or at risk in the Hampton Roads region. No fee for service. Call the hotline during operating hours., Referral to Shelter Services shelter_bed same_day_if_available Based on assessment; priority given to the most vulnerable. No fee for service. Call the hotline during operating hours.
Intake: Call the hotline to speak with an intake specialist who will assess your situation and connect you to appropriate resources.
What to expect: An intake specialist will conduct an interview to determine the nature of your housing crisis and refer you to suitable services.
Documents: None specified.
Escalation: Referral to appropriate shelter or housing services based on assessment.
Services: 24-Hour Hotline crisis_triage walk_in Available to anyone in crisis. Free of charge. Call 540-459-5161., Emergency Shelter shelter_bed walk_in Women and children victims of domestic violence. Free of charge. Call 540-459-5161., Court Advocacy dv_advocacy scheduled Victims of domestic violence seeking legal assistance. Free of charge. Call 540-459-5599., Support Groups counseling_group scheduled Survivors of domestic violence. Free of charge. Call 540-459-5599.
Intake: Contact the office or hotline; determine eligibility by phone; meet with staff and complete forms.
What to expect: Confidential support services including crisis intervention, safety planning, and shelter if needed.
Documents: None specified; contact for details.
After hours: Call the 24/7 hotline at 540-459-5161 for immediate assistance.
Safety: Confidential shelter location; safety planning provided.
Escalation: Referral to higher care facilities as needed.
Services: Rapid Access counseling_individual walk_in 120 Residents of Richmond City seeking mental health or substance use treatment. Accepts Medicaid, Medicare, private insurance, and offers sliding scale fees. Walk in during Rapid Access hours; no appointment necessary., Crisis Intervention crisis_triage walk_in Individuals in Richmond City experiencing a psychiatric emergency. Services provided regardless of ability to pay. Call the 24/7 crisis line at (804) 819-4100 or walk in.
Intake: Call the main number or visit during Rapid Access hours for same-day admissions.
What to expect: Initial registration, financial screening, and assessment by a licensed clinician.
Documents: Photo ID, proof of residency, insurance card, proof of income, medication bottles if available.
After hours: For psychiatric emergencies, call the 24/7 crisis line at (804) 819-4100.
Safety: Crisis services available 24/7; staff trained in emergency response.
Escalation: Referral to inpatient services or hospitalization as needed.
Services: Public Computer Access other walk_in Open to all visitors. Free of charge. No booking required; first-come, first-served., Internet Access other walk_in Open to all visitors. Free of charge. No booking required; first-come, first-served., Job Assistance other scheduled 60 Open to all visitors. Free of charge. Contact the library to schedule an appointment., Notary Services other scheduled 30 Open to all visitors. Free of charge. Contact the library to schedule an appointment.
Intake: Walk in during operating hours.
What to expect: Access to public computers, internet, and various community services.
Documents: None for general access; ID may be required for specific services.
Services: Individual Therapy counseling_individual scheduled 60 Available to residents of Rockbridge and Bath counties, Lexington, and Buena Vista. Sliding scale fees available; accepts Medicaid and Medicare. Call the main number to schedule an appointment., Substance Use Counseling counseling_individual scheduled 60 Available to residents of Rockbridge and Bath counties, Lexington, and Buena Vista. Sliding scale fees available; accepts Medicaid and Medicare. Call the main number to schedule an appointment.
Intake: Call the main number to schedule an intake appointment or walk in during business hours.
What to expect: An initial assessment to determine service needs, followed by appropriate referrals.
Documents: Insurance card, photo ID, proof of income for sliding scale eligibility.
After hours: For emergency crisis services, call the 24/7 hotline at 1-855-222-2046.
Escalation: Referral to emergency services or inpatient care as needed.
Services: Emergency Shelter shelter_bed walk_in Survivors of domestic and sexual violence. Free of charge. Call the 24-hour helpline at (804) 500-2755., Individual Counseling counseling_individual scheduled 60 Survivors of domestic and sexual violence. Free of charge. Call the main office at (804) 249-9470., Court Advocacy legal_consult scheduled Survivors seeking legal assistance related to domestic or sexual violence. Free of charge. Call the main office at (804) 249-9470.
Intake: Call the 24-hour helpline or main office to initiate services.
What to expect: Confidential support and assessment to determine appropriate services.
Documents: None specified; call for details.
After hours: Call the 24-hour helpline at (804) 500-2755.
Safety: Confidential location with 24-hour security.
Escalation: Referral to emergency services or higher-level care as needed.
Services: Emergency Shelter shelter_bed walk_in Available to individuals fleeing domestic violence in the service area. Free of charge. Call the crisis hotline or walk in., 24-Hour Crisis Hotline crisis_triage walk_in Open to anyone experiencing domestic violence. Free of charge. Call 540-965-3237., Legal Advocacy legal_consult scheduled 60 For survivors seeking legal protection or court accompaniment. Free of charge. Call to schedule an appointment., Counseling Services counseling_individual scheduled 60 Available to survivors of domestic violence. Free of charge. Call to schedule an appointment.
Intake: Call the crisis hotline or walk in to initiate services.
What to expect: Immediate safety assessment, shelter placement if needed, and connection to support services.
Documents: None required for immediate services.
After hours: Call the 24-hour crisis hotline at 540-965-3237.
Safety: Confidential shelter location; security measures in place.
Escalation: Referral to higher-level care facilities as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone in crisis. Free of charge. Call (757) 430-2120., Emergency Shelter shelter_bed limited For victims of domestic violence, sexual assault, human trafficking, and homelessness. Free of charge. Call the crisis hotline for assessment and placement., Case Management case_management scheduled 60 For shelter residents and program participants. Free of charge. Discuss with assigned case manager., Legal Advocacy legal_consult scheduled 60 For victims seeking protective orders and legal assistance. Free of charge. Contact the crisis hotline or case manager., Therapeutic Services counseling_individual scheduled 60 For program participants. Free of charge. Schedule through case manager.
Intake: Call the 24-hour crisis hotline or visit during office hours for assistance.
What to expect: Initial crisis counseling, safety planning, and assessment for shelter placement.
Documents: None required for initial contact.
After hours: Call the 24-hour crisis hotline at (757) 430-2120.
Safety: Confidential locations for shelters; security measures in place.
Escalation: Referral to higher-level care facilities as needed.
Services: Treatment Referral and Information Service case_management walk_in Open to all individuals and families facing mental and/or substance use disorders. Free of charge.
Intake: Call or text to connect with a trained information specialist.
What to expect: Receive confidential information and referrals to local treatment facilities, support groups, and community-based organizations.
After hours:
Services: Emergency Shelter shelter_bed walk_in Must be a victim of domestic violence/abuse. No fee for services. Call the 24-hour crisis hotline at (800) 825-8876., Support Groups counseling_group scheduled 60 Open to survivors of domestic violence. No fee for services. Contact the office at (540) 825-8891 for more information., Court Accompaniment dv_advocacy scheduled Available to survivors needing support during legal proceedings. No fee for services. Call the office at (540) 825-8891 to arrange accompaniment.
Intake: Call the crisis hotline or office to speak with an advocate regarding safe housing or other resources.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None specified; discuss with advocate during intake.
After hours: Call the 24-hour crisis hotline at (800) 825-8876.
Safety: Confidential services with safety planning provided.
Escalation: Referral to higher-level care facilities as needed.
Services: Emergency Shelter shelter_bed walk_in Survivors of domestic violence in Winchester and Frederick County. None specified. No fee for services. Call the 24-hour hotline at 540-667-6466., Counseling Services counseling_individual scheduled 60 Survivors of domestic violence in Winchester and Frederick County. None specified. No fee for services. Call the main office at 540-667-6160 to schedule an appointment., Support Groups counseling_group scheduled 90 Survivors of domestic violence in Winchester and Frederick County. None specified. No fee for services. Call the main office at 540-667-6160 to inquire about group schedules.
Intake: Call the 24-hour hotline or main office to discuss your situation and available services.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None specified; call for details.
After hours: Call the 24-hour hotline at 540-667-6466 for immediate assistance.
Safety: Confidential location to ensure the safety of clients.
Escalation: Referral to higher-level care facilities as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence. Free of charge. Call 434-293-8509., Emergency Shelter shelter_bed same_day_if_available For individuals fleeing domestic violence situations. Free of charge. Call 434-293-8509., Community Outreach Services counseling_individual scheduled 60 For survivors of domestic violence seeking support. Free of charge. Call 434-963-4676.
Intake: Call the 24-hour crisis hotline or the Community Outreach Center to discuss your situation and available services.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None specified; call for more information.
After hours: Call the 24-hour crisis hotline at 434-293-8509.
Safety: Confidential services with safety planning provided.
Escalation: Referral to appropriate services based on individual needs.
Services: Retirement Benefits Application benefits_enrollment scheduled Individuals eligible for Social Security retirement benefits. No fee. Call to schedule an appointment., Disability Benefits Application benefits_enrollment scheduled Individuals eligible for Social Security disability benefits. No fee. Call to schedule an appointment., Medicare Enrollment benefits_enrollment scheduled Individuals eligible for Medicare. No fee. Call to schedule an appointment., Supplemental Security Income (SSI) Application benefits_enrollment scheduled Individuals with low income and resources who are 65 and older, and/or blind or disabled. No fee. Call to schedule an appointment.
Intake: Telephone referral; appointment required.
What to expect: Assistance with Social Security benefits, including retirement, disability, and Medicare.
Documents: Varies depending on the service; contact the office for specific requirements.
Services: Social Security Benefits Assistance other scheduled No residency requirement. No fee. Walk-in or schedule an appointment.
Intake: Walk-in. Proof of age, identity, and citizenship or legal alien status required.
What to expect: Assistance with Social Security benefits, including retirement, survivors, Medicare, and Supplemental Security Income.
Documents: Proof of age, identity, and citizenship or legal alien status.
Services: Apply for Social Security Benefits benefits_enrollment scheduled Call for eligibility. No fee. Schedule an appointment by calling the local office at (866) 504-5013 or the national number at 1-800-772-1213., Apply for Medicare or get a Replacement Medicare Card benefits_enrollment scheduled Call for eligibility. No fee. Schedule an appointment by calling the local office at (866) 504-5013 or the national number at 1-800-772-1213., Apply for Supplemental Security Income (SSI) benefits_enrollment scheduled Call for eligibility. No fee. Schedule an appointment by calling the local office at (866) 504-5013 or the national number at 1-800-772-1213.
Intake: Effective January 6, 2025, all customers are required to schedule an appointment for service at their local Social Security offices, including requests for Social Security cards.
What to expect: Upon arrival, check in and wait for your name to be called. Be prepared for a potentially long wait time, especially during peak hours or busy periods.
Documents: Bring identification and any necessary forms or paperwork. It is advisable to bring a pen and paper to take notes during your visit.
Services: Retirement Benefits benefits_enrollment scheduled Individuals aged 62 and older who have worked and paid Social Security taxes. No fee for services. Call to schedule an appointment or visit during office hours., Disability Benefits benefits_enrollment scheduled Individuals with a qualifying disability that prevents substantial gainful activity. No fee for services. Call to schedule an appointment or visit during office hours., Medicare Enrollment benefits_enrollment scheduled Individuals aged 65 and older, or those with certain disabilities. No fee for services. Call to schedule an appointment or visit during office hours., Supplemental Security Income (SSI) benefits_enrollment scheduled Individuals with limited income and resources who are aged 65 or older, blind, or disabled. No fee for services. Call to schedule an appointment or visit during office hours.
Intake: Call to schedule an appointment or visit during office hours.
What to expect: Upon arrival, undergo a security screening and check-in. Provide personal information and necessary documentation.
Documents: Identification (e.g., driver's license, passport), Social Security card, birth certificate, and any relevant forms or paperwork.
Services: Retirement Benefits benefits_enrollment scheduled Individuals who have worked and paid Social Security taxes. No fee Call or visit the website to schedule an appointment., Disability Benefits benefits_enrollment scheduled Individuals with a qualifying disability. No fee Call or visit the website to schedule an appointment., Medicare Enrollment benefits_enrollment scheduled Individuals aged 65 or older, or those with certain disabilities. No fee Call or visit the website to schedule an appointment., Supplemental Security Income (SSI) benefits_enrollment scheduled Individuals with low income and resources who are aged 65 or older, blind, or disabled. No fee Call or visit the website to schedule an appointment.
Intake: Self-referral. Documents required: academic records, birth or death certificate, marriage certificate, etc.
What to expect: Plan to arrive at least 15-20 minutes before your appointment to allow time for security screening and check-in.
Documents: Academic records, birth or death certificate, marriage certificate, etc.
Services: Retirement Benefits Application benefits_enrollment scheduled 60 Individuals aged 62 or older who have worked and paid Social Security taxes. No fee for application. Call to schedule an appointment or apply online., Social Security Card Replacement benefits_enrollment scheduled 30 Individuals who have lost or damaged their Social Security card. No fee for replacement. Call to schedule an appointment or apply online.
Intake: Call the main or toll-free number to schedule an appointment or visit the office during business hours.
What to expect: Assistance with Social Security services including retirement benefits, survivors benefits, Medicare benefits, and Supplemental Security Income.
Documents: Valid identification such as a driver's license or passport; additional documents may be required depending on the service.
Services: Social Security Benefits Assistance case_management scheduled Residents of Harrisonburg and Rockingham County. No fee for services. Call to schedule an appointment or visit during office hours.
Intake: Self-referral. Written application required.
What to expect: Assistance with Social Security benefits, including retirement, survivors, Medicare, and Supplemental Security Income.
Documents: Proof of identity, Social Security number, and any relevant financial documents.
Services: Social Security Benefits Assistance other scheduled Open to all eligible individuals seeking Social Security services. Services are free of charge. Call or visit the website to schedule an appointment.
Intake: Call or visit the website to schedule an appointment or for more information.
What to expect: Assistance with Social Security benefits, including retirement, disability, and Medicare.
Documents: Valid identification and any relevant personal documents.
Services: Social Security Benefits Assistance other scheduled Available to residents of Newport News and the Peninsula region. Services are free of charge.
Services: Social Security Benefit Applications other scheduled Open to all eligible individuals. No fee for services. Call or visit the office to schedule an appointment., Social Security Card Replacements other scheduled Open to all eligible individuals. No fee for services. Call or visit the office to schedule an appointment.
Intake: Visit the office during business hours or call to schedule an appointment.
What to expect: Assistance with Social Security benefits, card replacements, and related services.
Documents: Valid identification such as a driver's license or passport.
Services: Social Security Benefits Assistance benefits_enrollment scheduled 30 Open to residents of Richmond and surrounding counties. Services are free of charge. Call to schedule an appointment.
Intake: Appointments are required for in-person services. Schedule by calling the main or national number.
What to expect: Upon arrival, check in with security and proceed to the waiting area until called.
Documents: Valid photo ID, Social Security card, and any relevant application forms.
Safety: Standard security procedures in place.
Services: Retirement Benefits Application benefits_enrollment scheduled Individuals who have reached retirement age. No fee Apply online or schedule an appointment at the Roanoke office., Disability Benefits Application benefits_enrollment scheduled Individuals with qualifying disabilities. No fee Apply online or schedule an appointment at the Roanoke office., Social Security Card Replacement benefits_enrollment scheduled Individuals needing a replacement Social Security card. No fee Apply online or visit the Roanoke office with required identification documents.
Intake: Self-referral. Written application, birth verification, Social Security card & proof of U.S. Citizenship required.
What to expect: Assistance with applications for Social Security benefits, replacement cards, and related services.
Documents: Birth verification, Social Security card, proof of U.S. Citizenship.
Services: Social Security Benefits Assistance other scheduled Contact the office for eligibility requirements. No fee for services. Call or visit the office to schedule an appointment.
Intake: Call or visit the office during business hours. Appointments are recommended.
What to expect: Assistance with Social Security benefits, including retirement, disability, and Medicare.
Documents: Valid identification, Social Security number, and any relevant documents related to your claim.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Brunswick, Halifax, and Mecklenburg counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call intake number or walk in during business hours., Substance Use Disorder Treatment counseling_group scheduled 90 Residents of Brunswick, Halifax, and Mecklenburg counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call intake number or walk in during business hours., Psychiatric Medication Management medication_management scheduled 30 Residents of Brunswick, Halifax, and Mecklenburg counties. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call intake number or walk in during business hours.
Intake: Call the intake number to schedule an appointment or walk in during business hours.
What to expect: Initial assessment to determine service needs; plan for 1-2 hours.
Documents: Photo ID, insurance card (if applicable), proof of income for sliding scale eligibility.
After hours: For emergencies, call 1-833-377-7272 (24/7).
Safety: 24/7 emergency services available; trained crisis clinicians on staff.
Escalation: Referral to inpatient services or higher level of care as needed.
Services: Care Coordination case_management scheduled Adults aged 60+ and individuals with disabilities aged 18+. Most services are available at no cost to those who qualify. Contact the main office to schedule an appointment., Caregiver Support counseling_individual scheduled Caregivers of adults aged 60+ or individuals with disabilities aged 18+. Most services are available at no cost to those who qualify. Contact the main office to schedule an appointment., In-Home Care Services counseling_individual scheduled Adults aged 60+ and individuals with disabilities aged 18+. Most services are available at no cost to those who qualify. Contact the main office to schedule an assessment., Transportation Assistance transportation scheduled Adults aged 60+ and individuals with disabilities aged 18+. Most services are available at no cost to those who qualify. Contact the Ride Connection hotline at 804-672-4495 to schedule a ride.
Intake: Call or email to initiate services; intake staff will provide information and assistance or make referrals to appropriate programs.
What to expect: One-on-one support with information, assessments, referrals, and coordination of services tailored to individual needs.
Documents: Call for details; requirements may vary based on specific services.
Escalation: Referrals to appropriate community resources and services as needed.
Services: Drop-In Center Services food_assistance walk_in Youth up to age 24. Free of charge. Walk in during operating hours., Street Outreach Program case_management walk_in Youth up to age 24. Free of charge. Engage with outreach workers during scheduled times., Emergency Shelter shelter_bed limited Youth in immediate crisis; case-by-case basis. Free of charge. Contact directly for availability., Rapid Rehousing Support housing_intake limited Youth transitioning into stable housing. Free of charge. Contact directly for more information., GED Access and Educational Support school_support scheduled Youth up to age 24 seeking educational support. Free of charge. Contact directly to schedule.
Intake: Walk in during Drop-In Center hours; no appointment needed.
What to expect: Access to hot meals, clothing, counseling, and immediate assistance.
Documents: None required.
Safety: Staff trained in crisis intervention; safe environment for youth.
Escalation: Referral to emergency services or specialized care as needed.
Services: Bagged Lunches food_assistance walk_in Available to all in need. Free of charge. Walk in during operating hours., Pre-packed Groceries food_assistance walk_in Available to all in need. Free of charge. Walk in during operating hours on Fridays., Utility Assistance financial_assistance call Assistance limited to Dominion Energy Virginia customers. Assistance provided based on available resources. Call to inquire about assistance.
Intake: Walk in during operating hours or call for assistance.
What to expect: Receive a bagged lunch and, on Fridays, pre-packed groceries. Limited financial assistance for Dominion Energy Virginia bills may be available.
Documents: None specified.
Services: Community Breakfast food_assistance walk_in Open to all; no ID required Free of charge No booking required; walk in during operating hours, Food Pantry food_assistance walk_in ID required; serves Virginia Beach residents Free of charge No booking required; walk in during operating hours
Intake: Walk in during operating hours; ID required for food pantry services
What to expect: Community breakfast and food pantry services provided on a first-come, first-served basis
Documents: Valid identification for food pantry services
Services: Fresh Food Distribution food_assistance walk_in Open to the public; no ID required. Free of charge. No appointment necessary; arrive during distribution hours.
Intake: Arrive during distribution hours; no ID required.
What to expect: Drive-thru food distribution; volunteers will place food in your trunk.
Documents: None
Safety: Drive-thru format; volunteers place food in vehicle trunks to ensure safety.
Services: Emergency Shelter shelter_bed walk_in Victims of domestic violence. No fee. Call the 24-hour crisis hotline at 800-969-4673., Individual Counseling counseling_individual scheduled 60 Victims of domestic violence. No fee. Call the main office at 757-925-4365 to schedule an appointment., Support Groups counseling_group scheduled 90 Victims of domestic violence. No fee. Call the main office at 757-925-4365 for group schedules., Court Accompaniment legal_consult scheduled Victims of domestic violence. No fee. Call the main office at 757-925-4365 to arrange accompaniment., Emergency Transportation transportation walk_in Victims of domestic violence. No fee. Call the 24-hour crisis hotline at 800-969-4673.
Intake: Call the office or hotline; each victim is assessed individually.
What to expect: Assessment of needs, safety planning, and provision of appropriate services.
Documents: None specified; call for details.
After hours: Call the 24-hour crisis hotline at 800-969-4673.
Safety: 24-hour video surveillance and security system in place.
Escalation: Referral to higher care facilities as needed.
Services: 24/7 Confidential Hotline crisis_triage walk_in Available to anyone experiencing domestic or sexual violence. Free of charge. Call 1-800-22HAVEN(42836) anytime., Emergency Shelter shelter_bed walk_in Individuals and families in need of safe housing due to domestic or sexual violence. Free of charge. Call the hotline to request shelter., Advocacy & Support case_management scheduled 60 Survivors of domestic or sexual violence seeking support services. Free of charge. Contact the hotline to schedule an appointment., Hospital Accompaniment medical_accompaniment walk_in Survivors of sexual or domestic violence requiring medical attention. Free of charge. Call the hotline for assistance., Education & Outreach education_outreach scheduled 60 Community members and organizations seeking information on preventing domestic and sexual violence. Free of charge. Contact the office to arrange a session.
Intake: Call the 24/7 hotline to speak with an advocate who will assess your situation and provide appropriate support and referrals.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24/7 confidential hotline at 1-800-22HAVEN(42836) for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to appropriate medical or mental health services as needed.
Services: Emergency Shelter shelter_bed walk_in Survivors of domestic violence and their dependent children. No fee for services. Call the 24-hour hotline at 888-289-2102., Crisis Intervention crisis_triage walk_in Survivors of domestic violence. No fee for services. Call the 24-hour hotline at 888-289-2102., Support Services counseling_individual scheduled 60 Survivors of domestic violence. No fee for services. Call the main office at 804-694-5890 to schedule an appointment.
Intake: Call the hotline or main office to discuss your situation and available services.
What to expect: Confidential support, safety planning, and access to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call the 24-hour hotline at 888-289-2102.
Safety: Confidential and secure environment for survivors.
Escalation: Referral to higher-level care facilities as needed.
Services: Emergency Shelter for Domestic Violence Survivors shelter_bed walk_in Survivors of intimate partner and family violence No fee Call the 24/7 hotline at 540-345-0400, Legal Advocacy and Court Support dv_advocacy scheduled Survivors of domestic violence seeking legal assistance No fee Call the 24/7 hotline at 540-345-0400, Counseling Services counseling_individual scheduled Survivors of domestic violence No fee Call the 24/7 hotline at 540-345-0400
Intake: Contact the 24/7 hotline for a personal interview; emergency services provided
What to expect: Safe and home-like environment with wholesome meals; case management to learn about legal options and safety planning; counseling services available
Documents: No specific documents required for initial intake
After hours: Call the 24/7 confidential hotline at 540-345-0400 for immediate assistance
Safety: Confidential shelter location; security measures in place
Escalation: Referral to higher care facilities as needed
Services: 24/7 Crisis Hotline crisis_triage walk_in Open to all experiencing domestic violence Free of charge Call 800-915-8164, Emergency Shelter shelter_bed limited Survivors of domestic violence Free of charge Call the hotline for availability, Legal Advocacy legal_consult scheduled 60 Survivors seeking legal assistance Free of charge Call to schedule an appointment, Counseling Services counseling_individual scheduled 60 Survivors of domestic violence Free of charge Call to schedule an appointment
Intake: Call the hotline or walk in during business hours
What to expect: Confidential support and assessment of needs
Documents: None initially required
After hours: Call the 24/7 hotline at 800-915-8164
Safety: Confidential location for safety
Escalation: Referral to local hospitals or specialized services as needed
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence or seeking information. Free of charge. Call 757-723-7774 anytime., Emergency Shelter shelter_bed same_day_if_available Adults and children fleeing domestic violence. Free of charge. Call the crisis hotline for shelter availability., Counseling Services counseling_individual scheduled 60 Survivors of domestic violence, sexual assault, or stalking. Free of charge. Call the administrative office to schedule an appointment., Court Advocacy Program dv_advocacy scheduled 60 Individuals experiencing domestic violence, stalking, or human trafficking. Free of charge. Contact the administrative office to schedule an appointment with a court advocate.
Intake: Call the crisis hotline or administrative office to discuss your situation and available services.
What to expect: Confidential support, safety planning, and connection to appropriate services based on individual needs.
Documents: None required for initial contact; specific programs may request identification or other documents as needed.
After hours: Call the 24-hour crisis hotline at 757-723-7774 for immediate assistance.
Safety: Undisclosed shelter locations to ensure client safety.
Escalation: Referral to higher-level care facilities or emergency services as needed.
Services: Emergency Shelter for Men shelter_bed walk_in Men aged 18 and older; must not be a registered sex offender Registered sex offenders are not eligible Services are free of charge Call 757-627-8686, ext. 200 to check availability and intake procedures, Emergency Shelter for Women and Children shelter_bed walk_in Single women aged 18 and older, and women with children; must not be a registered sex offender Registered sex offenders are not eligible Services are free of charge Call 757-627-8686, ext. 331 for single women or ext. 335 for women with children to check availability and intake procedures
Intake: Call the appropriate extension to check availability and receive intake instructions
What to expect: Upon arrival, guests will receive safe emergency shelter, meals, clothing, showers, toiletries, laundry access, spiritual counseling, medical case management, job readiness and life-skills training, assistance obtaining benefits, housing and employment referrals, prayer, chapel services, and Bible studies
Documents: Valid ID preferred but not required
After hours: Call 757-627-8686 for assistance at any time
Safety: Registered sex offenders are not eligible for services due to proximity of men's and women's shelters
Escalation: Referral to higher care facilities as needed
Services: Veteran Case Management case_management scheduled Services available to veterans. Please contact for cost information., Housing Assistance housing_intake scheduled Services available to veterans. Please contact for cost information., Employment Services job_training scheduled Services available to veterans. Please contact for cost information.
Services: Individual Counseling counseling_individual scheduled 60 Residents of Augusta and Highland Counties, and the cities of Staunton and Waynesboro. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call main line to schedule an appointment., Group Therapy counseling_group scheduled 90 Residents of Augusta and Highland Counties, and the cities of Staunton and Waynesboro. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call main line to inquire about group therapy schedules., Psychiatric Evaluation psychiatric_evaluation scheduled 90 Residents of Augusta and Highland Counties, and the cities of Staunton and Waynesboro. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call main line to schedule an evaluation., Medication Management medication_management scheduled 30 Residents of Augusta and Highland Counties, and the cities of Staunton and Waynesboro. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call main line to schedule an appointment., Substance Use Counseling counseling_individual scheduled 60 Residents of Augusta and Highland Counties, and the cities of Staunton and Waynesboro. Sliding scale fees available; accepts Medicaid, Medicare, and private insurance. Call main line to schedule an appointment.
Intake: Call main line or walk in during office hours; emergency services available 24/7.
What to expect: Initial assessment followed by development of an Individual Service Plan (ISP).
Documents: Identification, insurance information, proof of residence.
After hours: For emergency mental health crisis assistance, call 988 or VCSB emergency services at (540) 885-0866.
Escalation: Referral to inpatient services or higher level of care as needed.
Services: Crisis Support for Veterans crisis_triage walk_in Available to all veterans, service members, National Guard and Reserve members, and their loved ones. Free of charge. Call 988 and press 1, or text 838255.
Intake: Call 988 and press 1, or text 838255 to connect with a responder.
What to expect: A qualified responder will listen and help, and can connect you with resources that can assist further.
Documents: None
After hours: Call 988 and press 1, or text 838255 for 24/7 support.
Safety: Confidential support available 24/7 for veterans in crisis.
Escalation: Connects callers to local VA resources and emergency services as needed.
Services: 24/7 Crisis Support crisis_triage walk_in Available to anyone in Virginia experiencing a mental health crisis. Free of charge. Call or text 988 to connect immediately.
Intake: Call or text 988 to connect with a trained crisis worker.
What to expect: A trained crisis worker will listen and work with you to get the support you need. If additional help is desired, they can assist with connection to local mental health professionals or community resources.
After hours: Call or text 988 for immediate mental health crisis support.
Escalation: If necessary, 988 crisis workers can connect callers to local mental health professionals or community resources.
Services: Outpatient Mental Health Counseling counseling_individual scheduled 60 Residents of Virginia Beach; all ages. Accepts Medicaid, Medicare, private insurance, and offers a sliding scale for self-pay. Call the main number to schedule an appointment., Emergency Mental Health Services crisis_triage walk_in Individuals in immediate crisis; no residency requirement. Services provided regardless of ability to pay. Call the emergency number or walk in during business hours.
Intake: Call the main number to schedule an intake appointment; walk-ins are also accepted during business hours.
What to expect: Initial assessment to determine service needs, followed by appropriate referrals or service initiation.
Documents: Photo ID, insurance card (if applicable), proof of income for sliding scale consideration.
After hours: For emergencies, call (757) 385-0888, available 24/7.
Safety: 24/7 emergency services available; coordination with local hospitals for acute care.
Escalation: Referral to inpatient services or hospitalization if necessary.
Services: Job Search Assistance counseling_individual scheduled 60 Open to all job seekers in the Bristol and Washington County area. Free of charge. Call or email to schedule an appointment., Resume Writing and Interview Skills Workshops counseling_group scheduled 120 Open to all job seekers in the Bristol and Washington County area. Free of charge. Check the website or contact the center for workshop schedules., Job Training Programs job_training scheduled Eligibility varies by program; contact the center for details. Some programs may have associated costs; financial assistance may be available. Contact the center to inquire about available programs and enrollment procedures.
Intake: Contact the center via phone or email to schedule an appointment or visit during walk-in hours.
What to expect: Assistance with job search, resume writing, interview skills, and access to training programs.
Documents: Valid ID, proof of residency, and any relevant employment history documents.
Services: Job Search Assistance job_training scheduled 60 Open to all job seekers. Free of charge. Call or visit during operating hours to schedule., Resume Writing Workshops job_training scheduled 90 Open to all job seekers. Free of charge. Call or visit during operating hours to schedule., Interview Preparation job_training scheduled 60 Open to all job seekers. Free of charge. Call or visit during operating hours to schedule.
Intake: Walk-in or call to schedule an appointment.
What to expect: Assistance with job search, resume writing, and interview skills.
Documents: Valid identification and proof of eligibility to work in the U.S.
Services: Self-Directed Services job_training scheduled Open to Arlington County residents aged 13 and older, legally eligible to work in the United States. No fee for services. Contact the Arlington Employment Center to schedule an appointment., Skill Assessment & Counseling Services career_counseling scheduled Open to Arlington County residents aged 13 and older, legally eligible to work in the United States. No fee for services. Contact the Arlington Employment Center to schedule an appointment., Training and Career Education job_training scheduled Open to Arlington County residents aged 13 and older, legally eligible to work in the United States. No fee for services. Contact the Arlington Employment Center to schedule an appointment.
Intake: Registration is required. Applicants must bring identification which proves residence in Arlington.
What to expect: Access to resource library, computers, telephones, fax, copy machine, internet access, resume development, work skills exploration, networking skills workshops, interview techniques workshops.
Documents: Identification proving residence in Arlington.
Services: Employment Guidance job_training walk_in Ages 18 and over; legally eligible to work in the United States No fee Walk-in basis; complete registration, Training Services job_training walk_in Ages 18 and over; legally eligible to work in the United States No fee Walk-in basis; complete registration, Placement Services job_training walk_in Ages 18 and over; legally eligible to work in the United States No fee Walk-in basis; complete registration
Intake: Walk-in basis; complete registration
What to expect: Access to employment guidance, training, and placement services; use of computers, phones, and other resources for job search activities
Documents: Legally eligible to work in the United States
Services: Job Search Assistance job_training walk_in Open to all job seekers. Free of charge. Walk in during business hours or call to schedule an appointment., Resume Writing Workshops job_training scheduled 60 Open to all job seekers. Free of charge. Call or email to register for a workshop., Training Programs job_training scheduled Eligibility varies by program; contact for details. Some programs may have associated costs; financial assistance may be available. Contact the center for program details and enrollment.
Intake: Walk-ins are welcome; appointments can be scheduled by phone or email.
What to expect: Assistance with job search, resume writing, and access to training programs.
Documents: Valid ID and proof of residency may be required.
Services: Job Search Assistance job_training scheduled Available to all job seekers. Free of charge., Resume Writing and Interview Skills job_training scheduled Available to all job seekers. Free of charge., Labor Market Information job_training scheduled Available to all job seekers. Free of charge., Job Placement Assistance job_training scheduled Available to all job seekers. Free of charge.
Services: Job Search Assistance job_training walk_in Open to all job seekers. Free of charge. Walk in during operating hours or call to schedule an appointment., Resume Writing Workshops job_training scheduled 60 Open to all job seekers. Free of charge. Call to register for upcoming workshops., Interview Preparation Sessions job_training scheduled 60 Open to all job seekers. Free of charge. Call to register for upcoming sessions., Career Counseling job_training scheduled 60 Open to all job seekers. Free of charge. Call to schedule an appointment.
Intake: Walk-ins are welcome during operating hours; appointments can be scheduled by phone.
What to expect: Initial needs assessment, job search assistance, and access to training resources.
Documents: Valid ID, resume, and any relevant employment history documents.
Services: Job Search Assistance job_training scheduled 60 Open to all job seekers. Free of charge. Call the main phone number to schedule an appointment., Resume Writing Workshops job_training scheduled 90 Open to all job seekers. Free of charge. Call the main phone number to register for a workshop., Interview Preparation Sessions job_training scheduled 60 Open to all job seekers. Free of charge. Call the main phone number to schedule a session.
Intake: Walk-ins are welcome during operating hours; appointments can be scheduled by calling the main phone number.
What to expect: Clients can expect assistance with job searches, resume writing, interview skills, and access to labor market information.
Documents: Valid identification may be required for certain services.
Services: Career Guidance job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number., Resume Review job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number., Job Search Assistance job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number., Practice Interviews job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number., Cover Letter Review job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number., Job Application Assistance job_training scheduled 60 Open to all job seekers. Free of charge. Schedule an appointment via the booking URL or call the main phone number.
Intake: Walk-in or schedule an appointment via the booking URL.
What to expect: Access to career guidance, resume review, job search assistance, practice interviews, cover letter review, and job application assistance.
Documents: Call for details.
Services: Career Coaching career_coaching scheduled 60 Open to all job seekers aged 18 and over. Free of charge. Schedule via phone, email, or online booking link., Resume Writing Assistance resume_writing scheduled 60 Open to all job seekers aged 18 and over. Free of charge. Schedule via phone, email, or online booking link., Job Search Assistance job_search_assistance scheduled 60 Open to all job seekers aged 18 and over. Free of charge. Schedule via phone, email, or online booking link., Interview Preparation interview_preparation scheduled 60 Open to all job seekers aged 18 and over. Free of charge. Schedule via phone, email, or online booking link., Access to Computers and Internet resource_access walk_in Open to all job seekers aged 18 and over. Free of charge. Available during center hours; no appointment necessary.
Intake: Call or email to schedule an appointment; walk-ins are also accepted.
What to expect: Initial needs assessment, career coaching, resume review, and job search assistance.
Documents: Valid ID and any relevant employment history documents.
Services: Child Abuse and Neglect Reporting crisis_triage walk_in Anyone can report suspected child abuse or neglect. The alleged victim must be under 18, and the alleged abuser must be in a caretaking role. No fee for reporting.
Intake: Call the hotline to report suspected child abuse or neglect. Mandated reporters can use the online portal to submit reports.
What to expect: Reports are evaluated to determine if they meet the legal definition of abuse or neglect. Valid reports are referred to the appropriate local department of social services for investigation or family assessment.
After hours: The hotline operates 24/7 for reporting suspected child abuse or neglect.
Escalation: Reports are referred to the appropriate local department of social services for investigation or family assessment.
Services: Civil Legal Information and Referrals legal_consult scheduled Services are available to low-income individuals and families in Virginia. Does not handle criminal, traffic, personal injury, malpractice, property damage, or cases that may generate attorney’s fees. Services are free of charge. Call the helpline during operating hours to schedule an appointment.
Intake: Call the helpline during operating hours to speak with an intake specialist.
What to expect: An intake specialist will assess your legal issue and provide information or referrals to appropriate legal services.
Documents: Please have any relevant documents related to your legal issue available during the call.
Escalation: Referrals to appropriate legal services or organizations as needed.
Services: Emergency Food Assistance food_assistance scheduled Available to residents of the Virginia Peninsula area. Free of charge. Call 757-596-7188 to schedule an appointment., Community Pantry food_assistance scheduled Open to all residents; appointment required. Free of charge. Schedule an appointment online through the Foodbank's website.
Intake: Call 757-596-7188 to set up an appointment for emergency food assistance.
What to expect: Upon arrival, you will receive a variety of food items based on availability and family size.
Documents: Valid ID may be required.
Services: Poison Information and Consultation counseling_individual walk_in Available to all residents of central and eastern Virginia. Free service.
Intake: Call the hotline and speak with a poison information specialist.
What to expect: The specialist will assess the situation and provide first-aid actions or refer to appropriate care.
After hours:
Escalation: Referral to nearest appropriate health care facility for serious poisonings.
Services: 24-hour crisis hotline crisis_triage walk_in Available to anyone affected by sexual or domestic violence Free of charge Call 1-800-838-8238 or text 804-793-9999, Information and referral services case_management walk_in Available to anyone seeking information on sexual or domestic violence resources Free of charge Call 1-800-838-8238 or text 804-793-9999
Intake: Call, text, or chat with an advocate; no appointment necessary
What to expect: Confidential support, information, and referrals to local resources
Documents: None
After hours:
Safety: Confidential support provided; no information shared without consent
Escalation: Connect callers to local crisis centers, shelters, or other human resource agencies via referrals and direct connections
Services: Food Pantry Services food_assistance walk_in Open to all; no specific eligibility criteria mentioned. Free of charge. Walk in during operating hours; bring a box or tote.
Intake: Walk in during operating hours; bring a box or tote.
What to expect: Receive food assistance; staff may provide additional resources.
Documents: None specified.
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence Free of charge Call 540-635-9062, Emergency Shelter shelter_bed limited For individuals fleeing domestic violence in Warren County Free of charge Call the hotline to check availability, Supportive Counseling counseling_individual scheduled 60 For survivors of domestic violence Free of charge Call the hotline to schedule an appointment
Intake: Call the hotline to discuss your situation and available services
What to expect: Confidential support and assistance tailored to your needs
Documents: None required for initial contact
After hours: Call the 24/7 hotline at 540-635-9062
Safety: Confidential services; safety plans tailored to individual needs
Escalation: Referral to local law enforcement or medical services as needed
Services: Emergency Services crisis_triage walk_in Available to all individuals in crisis due to behavioral health or substance use disorder. Services may be covered by insurance; sliding scale fees available. Call (757) 925-2484 or walk in at 5268 Godwin Blvd, Suffolk, VA 23434., Mental Health Counseling counseling_individual scheduled 60 Residents of Franklin City, Isle of Wight County, Southampton County, and Suffolk City. Accepts Medicaid, Medicare, private insurance; sliding scale fees available. Call (757) 758-5106 to schedule an appointment., Substance Use Treatment rehab_outpatient scheduled 60 Individuals seeking support for substance use recovery. Accepts Medicaid, Medicare, private insurance; sliding scale fees available. Call (757) 758-5106 to schedule an assessment.
Intake: Call the intake line at (757) 758-5106 to schedule an assessment. Walk-ins are accepted Monday-Thursday 8:00 AM-2:00 PM.
What to expect: An initial assessment to determine appropriate services, followed by the development of a personalized treatment plan.
Documents: Picture ID, proof of income, Social Security card, proof of insurance or disability if available.
After hours: For emergencies, call (757) 925-2484, available 24/7.
Safety: Crisis Receiving Center operates 24/7 for immediate support.
Escalation: Referral to inpatient psychiatric facilities or specialized care as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone in crisis due to domestic or sexual violence. Free of charge. Call 540-639-1123 anytime., Emergency Shelter shelter_bed same_day_if_available Adults and children fleeing intimate partner violence in the New River Valley. Free of charge. Call the hotline at 540-639-1123 to check availability., Legal Advocacy legal_consult scheduled 60 Victims of domestic or sexual violence seeking legal assistance. Free of charge. Call the office at 540-639-9592 to schedule an appointment., Counseling Services counseling_individual scheduled 60 Survivors of domestic or sexual violence. Free of charge. Call the office at 540-639-9592 to schedule an appointment.
Intake: Call the hotline or office number to speak with an advocate; walk-ins are also accepted during office hours.
What to expect: Confidential support, safety planning, and connection to appropriate services.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 540-639-1123 for immediate assistance.
Safety: Confidential services with safety planning provided.
Escalation: Referral to local hospitals, law enforcement, or other appropriate services as needed.
Services: Emergency Shelter for Domestic Violence Survivors shelter_bed walk_in Survivors of intimate partner violence in Chesterfield County. All services are free and confidential. Call or text the 24/7 hotline at 804-612-6126., Safety Planning Assistance safety_planning same_day_if_available Individuals experiencing intimate partner violence. All services are free and confidential. Call or text the 24/7 hotline at 804-612-6126., Counseling Services counseling_individual scheduled 60 Survivors of intimate partner violence. All services are free and confidential. Call or text the 24/7 hotline at 804-612-6126., Legal Advocacy legal_consult scheduled Survivors seeking legal assistance related to intimate partner violence. All services are free and confidential. Call or text the 24/7 hotline at 804-612-6126.
Intake: Contact the hotline to speak with an advocate who will assess your situation and provide appropriate assistance.
What to expect: Confidential support, safety planning, and connection to emergency shelter if needed.
Documents: None required for initial contact.
After hours: Call or text the 24/7 hotline at 804-612-6126.
Safety: Confidential shelter location to ensure the safety of clients.
Escalation: Referral to higher-level care facilities as needed.
Services: Emergency Shelter shelter_bed walk_in Women and children escaping domestic violence. No fee for services. Call the 24/7 hotline at 1-888-528-1041., Legal Advocacy dv_advocacy scheduled 60 Victims of domestic violence seeking legal assistance. No fee for services. Call the main office at (434) 847-7751 to schedule an appointment., Support Groups counseling_group scheduled 90 Survivors of domestic violence. No fee for services. Contact the main office for group schedules.
Intake: Call the 24/7 hotline or main office to initiate services.
What to expect: Confidential support, safety planning, and access to shelter and resources.
Documents: None required for initial contact.
After hours: Call the 24/7 hotline at 1-888-528-1041 for immediate assistance.
Safety: Confidential locations to ensure client safety.
Escalation: Referral to higher-level care facilities as needed.
Services: 24-Hour Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence or related crises Free of charge Call (757) 251-0144, Emergency Shelter shelter_bed same_day_if_available Survivors of domestic violence in need of immediate shelter Free of charge Call the crisis hotline for availability, Victim Advocacy dv_advocacy scheduled 60 Victims of domestic violence seeking legal assistance Free of charge Call (757) 625-4248 to schedule an appointment, Counseling Services counseling_individual scheduled 60 Survivors of domestic violence and their families Free of charge Call (757) 625-4248 to schedule an appointment
Intake: Call the 24/7 crisis hotline or walk into the administrative office during business hours
What to expect: Immediate crisis intervention, safety planning, and connection to shelter or advocacy services
Documents: None required for initial crisis services
After hours: Call the 24/7 crisis hotline at (757) 251-0144 for immediate assistance
Safety: Confidential shelter locations; security measures in place
Escalation: Referral to higher-level care facilities as needed
Services: 24/7 Crisis Hotline crisis_triage walk_in Available to anyone experiencing domestic violence in the Greater Richmond area None Free of charge Call or text 804-612-6126, Emergency Shelter shelter_bed limited Survivors of domestic violence in immediate danger None 1 Free of charge Call the hotline for assessment and placement, Individual Counseling counseling_individual scheduled 60 Survivors of domestic violence None Free of charge Call the main office to schedule an appointment, Legal Advocacy legal_consult scheduled 60 Survivors seeking legal assistance related to domestic violence None Free of charge Call the main office to schedule an appointment
Intake: Call or text the hotline; an advocate will assess your situation and guide you through the next steps
What to expect: Confidential support, safety planning, and connection to resources
Documents: None required for initial contact
After hours: Call or text the 24/7 EmpowerNet hotline at 804-612-6126
Safety: All services are confidential and provided in a secure environment
Escalation: Referral to emergency services or higher-level care as needed
Tell us what's going on and where in Virginia you are. Plain language is perfect.
We match by category, crisis level, location, insurance, language, and more.
Each recommendation includes who to call, where to go, what to expect, and why they're a match.
Call, text, or book directly. You are always in control.
InstantHelpVA can help you find resources quickly, but it is not a replacement for emergency services.
If you share signals of imminent harm, the system will recommend immediate crisis steps and higher-care options automatically.
InstantHelpVA is part of Amplify757, a community-run initiative focused on mental health access and crisis navigation across Virginia.